Dental Office Receptionist

Rising Tide Dental; Honolulu (HI); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Kokua Smiles in Hawaii is seeking a Dental Treatment Coordinator / Front Office Receptionist to join our family. You’ll greet patients, verify insurances, schedule appointments, and support treatment planning with a patient-first approach.

Ideal candidates bring experience in dental front desk roles, strong organizational skills, and a commitment to exceptional service. Competitive pay, benefits, and growth opportunities await in a supportive team environment.

Qualifications

• Background in patient service and creating positive experiences.
• Experience as dental treatment coordinator or in healthcare setting preferred.
• Familiarity with dental terminology to communicate treatments and procedures.
• Proficient in office management and organizational skills.
• Team-oriented and able to manage responsibilities effectively.

Responsibilities

• Greet patients, answer inquiries about appointments and treatments.
• Develop and present clear, personalized treatment options.
• Offer financing options to ensure treatment is accessible.
• Coordinate patient appointments with efficient scheduling and follow-up.
• Prepare and maintain accurate patient records, including care plans.
• Use dental terminology to communicate with clinicians and patients.
• Assist in developing treatment plans tailored to patient needs.
• Handle clerical tasks, filing, and record organization.
• Process patient information with accurate data entry (10-key).
• Support insurance coding and billing processes; provide excellent patient service.

Skills

Patient service

Dental terminology

Office management

Teamwork

Data entry (10-key)

Job description

At Kokua Smiles we don’t just provide dental care; we create exceptional experiences! Our passionate team is dedicated to transforming smiles and enhancing lives, and we’re on the lookout for a talented Dental Treatment Coordinator / Front Office Receptionist to join our family.

We seek a dedicated and detail-oriented individual who will play a crucial role in ensuring that patients receive the highest level of service and care. This position involves checking in patients, verifying insurances, making confirmations calls, providing exceptional customer service, managing patient interactions, and supporting the overall operational efficiency of our practice. The front desk receptionist will work closely with the front office team and healthcare providers to facilitate seamless communication and care delivery.

What You'll Do:

• Greet patients warmly and assist them with inquiries regarding scheduled appointments, pending treatment, next visits.
• Develop and present clear, personalized treatment options that inspire confidence.
• Offer clear and affordable financing options to ensure treatment is accessible for all patients.
• Coordinate patient appointments, ensuring efficient scheduling and follow-up.
• Prepare and maintain accurate patient records, including care plans and medical histories.
• Utilize dental terminology to communicate effectively with healthcare professionals and patients.
• Assist in developing treatment plans tailored to individual patient needs.
• Manage office tasks such as clerical duties, filing, and maintaining organized records.
• Process patient information with accuracy using 10-key typing skills for data entry.
• Support coding processes for insurance claims and billing purposes.
• Provide exceptional patient service by addressing concerns promptly and professionally.

What You’ll Bring:

• A strong background in patient service, focused on creating positive experiences for individuals seeking care.
• Previous experience as a dental treatment coordinator or in a similar role within a healthcare setting is preferred.
• Familiarity with dental terminology to ensure clear communication regarding treatments and procedures.
• Proficiency in office management practices, demonstrating organizational skills that enhance operational efficiency.
• Ability to work collaboratively within a team while effectively managing individual responsibilities.

Why You’ll Love Working Here:

• Competitive Compensation: Enjoy a salary that reflects your skills and experience, along with a comprehensive benefits package.
• Career Growth: We invest in your future with opportunities for professional development and continuing education.
• Vibrant Team Culture: Join a supportive, friendly team that celebrates success and fosters collaboration.

Job Type: Full-time

• 401(k)
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Why Kokua Smiles?

Practice in Paradise

Experience an unmatched quality of life while serving patients throughout the island of Oahu.

Built-In Referral Base

Join one of Hawaii's leading dental organizations with multiple established practices providing a strong and consistent referral network.

Clinical Autonomy

Practice with the freedom to provide the highest level of specialty care while being supported by an experienced team.

Work alongside talented general dentists, hygienists, specialists, and support staff who are committed to delivering exceptional patient experiences.

Growth & Stability

Become part of a respected and expanding dental organization dedicated to investing in its providers and supporting long-term professional success.

If you're ready to build an exceptional oral surgery career while enjoying the lifestyle Hawaii has to offer, we'd love to hear from you.

Kokua Smiles is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.

The pay range for this role is:

18 - 23 USD per hour (Wai’alae Dental Care)