Dental Office Receptionist

Chad J. Anderson DMD, Inc.; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Company parties

Competitive salary

Flexible schedule

Job summary

Chad J. Anderson DMD, Inc. in Boston, MA is seeking a competent Dental Office Receptionist to manage daily administrative operations.

The ideal candidate will have strong communication, be able to multitask, and provide excellent customer service while supporting the dental team. The role offers a friendly environment with opportunities for advancement and a flexible schedule.

Qualifications

• Excellent communication skills and commitment to customer service.
• Excellent multi-tasking skills and organizational abilities.
• Knowledge of computer systems, particularly dental software (Dentrix).
• Strong work ethic and positive attitude.

Responsibilities

• Assist clients with paperwork, including consent forms.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to the needs of customers during services.
• Organize office and assist Dentist and staff to optimize procedures.
• Sort and distribute communications in a timely manner.
• Create and update records ensuring accuracy and validity of information.
• Monitor supplies and handle shortages.
• Resolve office-related malfunctions and respond to requests or issues.
• Coordinate with departments to ensure policy compliance.
• Maintain trusting relationships with suppliers, customers and colleagues.
• Perform receptionist duties when needed.
• Answer phone calls and schedule appointments.

Skills

Communication

Multi-tasking

Customer service

Time management

Tools

Dentrix

Job description

Benefits

• Opportunity for advancement
• Training & development
• Company parties
• Competitive salary
• Flexible schedule

Job Summary

We are looking for a competent Dental Office Receptionist to help with the organization and running of the daily administrative operations of the Dental Office. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services
• Organize office and assist Dentist and Dental Staff in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update records ensuring accuracy and validity of information
• Monitor level of supplies and handle shortages
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies
• Maintain trusting relationships with suppliers, customers and colleagues
• Perform receptionist duties when needed
• Answer phone calls and schedule appointments

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Excellent multi-tasking skills
• Proven experience as a Dental Office Assistant/Receptionist, or in another relevant administrative role
• Knowledge of computer systems (Dental software Dentrix)
• Working knowledge of Dental Office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills (both face to face and by phone)