Dental Office Operations Lead — Front Office Manager

0357 VANJA ALAGIC, DMD, PLLC; Concord (NC); On-site; USD 63,039,000 - 68,770,000; Full time

Benefits offered by this job

PTO

Health, dental, vision

401(k) with match

Career development

TAG U learning

Job summary

Aspen Dental in the United States is seeking an Assistant Dental Office Manager, also called an Operations Lead, to manage front desk tasks, patient scheduling, and insurance verifications while delivering excellent patient service.

You will participate in an eight-week training program to succeed in your role and collaborate with the dental team to uphold policies and standards. A generous benefits package accompanies the role.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Analytical thinking

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental in the United States is seeking an Assistant Dental Office Manager, also called an Operations Lead, to manage front desk tasks, patient scheduling, and insurance verifications while delivering excellent patient service.

You will participate in an eight-week training program to succeed in your role and collaborate with the dental team to uphold policies and standards. A generous benefits package accompanies the role.