Dental Office Operations Manager — Flexible Schedule + Growth

Aspen Dental; Fargo (ND); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, and 401(k)

Career development

Continuous learning through TAG U

Job summary

Aspen Dental in Fargo, ND is hiring a Dental Office Manager (Operations Manager) to lead the office in all operations. You will support doctors, ensure patient service excellence, supervise staff, and help drive profitability through effective team management and patient care alignment.

The role includes a ten-week training program, reviewing monthly results, and leading daily huddles to set expectations and improve the patient experience. A one-year team leadership background is preferred.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree is preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage and retain the office staff.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability.
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance.
• Additional tasks as required

Skills

Strong communication

Interpersonal skills

Analytical thinking

Data-driven

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental in Fargo, ND is hiring a Dental Office Manager (Operations Manager) to lead the office in all operations. You will support doctors, ensure patient service excellence, supervise staff, and help drive profitability through effective team management and patient care alignment.

The role includes a ten-week training program, reviewing monthly results, and leading daily huddles to set expectations and improve the patient experience. A one-year team leadership background is preferred.