Dental Office Operations Manager

Aspen Dental Group; Sandusky (OH); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Continuous learning

Job summary

Aspen Dental Group is seeking an experienced Dental Office Manager to lead the Sandusky office operations, ensuring smooth day-to-day activities and providing exceptional patient service. The role anchors leadership for the office team and coordinates with clinicians to support patient care and satisfaction.

The role includes overseeing staff performance, optimizing workflows, and driving profitability through data-informed decisions, with a ten-week training program to build business and

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree preferred.
• A people-centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage and retain the office staff.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability.
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance.

Skills

People leadership

Communication skills

Analytical thinking

Data-driven decisions

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental Group is seeking an experienced Dental Office Manager to lead the Sandusky office operations, ensuring smooth day-to-day activities and providing exceptional patient service. The role anchors leadership for the office team and coordinates with clinicians to support patient care and satisfaction.

The role includes overseeing staff performance, optimizing workflows, and driving profitability through data-informed decisions, with a ten-week training program to build business and