Dental Office Operations Leader

My Family Dental; Novi (MI); On-site; USD 59,000 - 72,000; Full time

Job summary

My Family Dental in Novi, MI is seeking an Office Manager to lead daily operations, supervise staff, and drive performance. You will coordinate patient flow, manage opening and closing duties, reconcile daily financials, and ensure compliance with office policies.

You will mentor team members, oversee payroll and HRIS processes, run morning huddles, monitor KPIs, and report results to regional leaders. The role requires strong communication, problem solving, and a collaborative spirit to advance

Qualifications

• Experience in leading a dental office or healthcare team is preferred.
• Ability to supervise daily operations and manage staff schedules.
• Strong communication skills and mentorship abilities is essential.
• Proficiency with HRIS, payroll and practice management tools.
• Commitment to compliance and patient service excellence.

Responsibilities

• Oversee daily operations and staffing coverage.
• Manage opening/closing duties and reconcile daily financials.
• Oversee supply inventory and ensure policy compliance.
• Lead morning huddles and cross-team meetings.
• Monitor KPIs and report to Regional Manager and Doctors.
• Recruit, hire, and onboard team members.
• Manage payroll and time & attendance; optimize schedules.
• Support patient flow and maintain high patient satisfaction.

Skills

Leadership

Communication

Team Management

Operations

Payroll Oversight

HRIS Management

Patient Experience

Problem Solving

Tools

Workday

myLearning

P&L Reports

Microsoft Excel

HRIS

Job description

My Family Dental in Novi, MI is seeking an Office Manager to lead daily operations, supervise staff, and drive performance. You will coordinate patient flow, manage opening and closing duties, reconcile daily financials, and ensure compliance with office policies.

You will mentor team members, oversee payroll and HRIS processes, run morning huddles, monitor KPIs, and report results to regional leaders. The role requires strong communication, problem solving, and a collaborative spirit to advance