Dental Office Operations Lead & Team Coach

Guardian Dentistry; Novi (MI); Hybrid; USD 65,000 - 74,000; Full time

Job summary

My Family Dental Novi is seeking an Office Manager to lead daily operations, supervise staff, and optimize patient flow. You will ensure financial accuracy, manage inventory, and maintain compliance with policies and safety protocols.

Ideal candidates will demonstrate strong leadership, exceptional communication, and experience with HRIS/payroll systems, plus a collaborative, problem-solving mindset to support clinicians and team members.

Qualifications

• Experience leading a dental practice operations team.
• Strong communication and mentorship skills.
• Familiarity with HRIS and payroll processes.

Responsibilities

• Oversee daily operations and staffing to ensure coverage for all roles.
• Manage opening/closing procedures, reconcile daily financials, and monitor KPIs.
• Lead team meetings, coach staff, and support hiring and onboarding.

Skills

Leadership

Communication

HRIS

Payroll

Team management

Tech-savvy

Tools

Workday

Excel

Job description

My Family Dental Novi is seeking an Office Manager to lead daily operations, supervise staff, and optimize patient flow. You will ensure financial accuracy, manage inventory, and maintain compliance with policies and safety protocols.

Ideal candidates will demonstrate strong leadership, exceptional communication, and experience with HRIS/payroll systems, plus a collaborative, problem-solving mindset to support clinicians and team members.