Dental Office Operations Lead – Front Desk & Team Support

Aspen Dental; Cadillac (MI); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development (TAG U)

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee front-office operations and patient services. You will participate in a comprehensive eight-week training and report to the Manager while coordinating non-clinical staff and daily administrative duties.

The role emphasizes excellent communication, organizational rigor, and adherence to policies, with diverse benefits and ongoing professional development through TAG U.

Qualifications

• High school diploma or equivalent.
• College degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking with data leverage.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care.
• Supervise and reinforce daily non-clinical team tasks.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments and collections; manage deposits and card processing.
• Review data daily to evaluate practice impact and performance.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee front-office operations and patient services. You will participate in a comprehensive eight-week training and report to the Manager while coordinating non-clinical staff and daily administrative duties.

The role emphasizes excellent communication, organizational rigor, and adherence to policies, with diverse benefits and ongoing professional development through TAG U.