Dental Office Operations Lead | Flexible Scheduling

Aspen Dental; Pickerington (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, and 401(k) to

Job summary

Aspen Dental in Pickerington, OH is seeking an Assistant Dental Office Manager (Operations Lead) to help run daily front-office operations with a patient-first approach. You will report to the Practice Manager, supervise non-clinical staff, and participate in an eight-week training program designed to set you up for success.

You’ll coordinate scheduling, verify insurance payments, and support clinical teams to deliver exceptional patient care while upholding policies and standards in a

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Strong communication

Analytical thinking

Organizational skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental in Pickerington, OH is seeking an Assistant Dental Office Manager (Operations Lead) to help run daily front-office operations with a patient-first approach. You will report to the Practice Manager, supervise non-clinical staff, and participate in an eight-week training program designed to set you up for success.

You’ll coordinate scheduling, verify insurance payments, and support clinical teams to deliver exceptional patient care while upholding policies and standards in a