Dental Office Manager – Lead Team, Patient Experience, & Growth

DECA Dental Group; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Monthly bonus potential

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Dental Office Manager to supervise day-to-day office operations, ensure high patient satisfaction, and foster a positive, productive work environment. The role involves overseeing scheduling, billing accuracy, and guiding treatment presentations while supporting the growth of our office network.

Ideal Dental offers opportunities for professional development, a collaborative culture, and travel to DeNovo offices as needed to facilitate smooth integration and continued

Qualifications

• 2+ years of management experience, preferably in dental settings.
• Excellent communication and customer service skills.
• Proven leadership abilities and ability to motivate a team.

Responsibilities

• Oversee daily operations of the dental office to ensure smooth functioning.
• Address and resolve patient service issues to ensure guest satisfaction.
• Lead, mentor, and develop the dental team; foster collaboration and culture.
• Build and maintain a positive work environment aligned with company culture.
• Create and manage staff schedules for optimal coverage.
• Audit patient accounts for accuracy in billing and records.
• Explain treatment options clearly, helping patients overcome financial barriers.
• Track office performance with daily and monthly reports to drive growth.
• Support office needs with flexible duties as required.
• Travel to newly acquired DeNovo offices as needed for integration.

Skills

Management

Communication

Leadership

Customer service

Education

High school diploma

Job description

Ideal Dental is seeking a Dental Office Manager to supervise day-to-day office operations, ensure high patient satisfaction, and foster a positive, productive work environment. The role involves overseeing scheduling, billing accuracy, and guiding treatment presentations while supporting the growth of our office network.

Ideal Dental offers opportunities for professional development, a collaborative culture, and travel to DeNovo offices as needed to facilitate smooth integration and continued