Dental Office Manager

Assure Dental Family Care & Braces

West Covina (CA)

On-site

USD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Competitive salary and incentive structure

Medical and dental benefits

Job summary

A growing dental practice in California is seeking a Dental Facility Manager to oversee operations and staff. The successful candidate will have at least 5 years of management experience in a dental environment and will lead both front and back office teams. Responsibilities include ensuring efficient patient flow, addressing complaints, and achieving financial targets. The position requires a proactive leader with excellent communication skills and a firm but fair management style. Evening and Saturday shifts are part of the role.

Qualifications

At least 5 years of dental management experience required.
Experience in dental treatment coordinating (Indemnity, PPO, HMO) preferred.
Knowledge of dental billing is essential.
Self-motivated with an ambitious attitude expected.
Self motivated and ambitious attitude.

Responsibilities

Lead and manage a dental facility with staff oversight.
Ensure patient flow and manage complaints efficiently.
Drive financial goals and take responsibility for office performance.
Work some evenings and Saturdays as required.
Some evening and some Saturdays are required; take ownership to meet financial targets.

Skills

Team leadership

Patient relations

Communication skills

Problem-solving

Spanish language proficiency

Tools

Microsoft Suite

Job description

Smile Finders is a licensed referral service that is approved by The California State Board of Dental Examiners. Smile Finders offers referrals for General and Cosmetic Dentistry, Orthodontics (Braces), Periodontics (Gum Disease), Endodontics (Root Canal Therapy), Oral Surgery (Dental Implants and Wisdom Teeth) and Pedodontics (Children's Dental Specialist).

Our dental affiliate owns and operates many PREMIER dental facilities under different names in the Greater Los Angeles area. We are a company in growth and we are looking for qualified, team-oriented, people to promote the importance of routine dental health care and our business. We have over 45 years of collective management experience. Our offices are all beautifully appointed with state-of-the-art technology, including digital radiography. While our offices are very busy, we do not operate like a clinic. We desire to attract and retain quality-oriented staff that have excellent work ethic and communication skills. We pride ourselves on being ethical, consistent and dedicated.

Job Description

Job Requirements:

We seek people who have at least of five years of progressive management experience in a dental facility. This position is for a "working manager". You will not only lead the team its daily activities and toward monthly collection and production goals, but you will be responsible yourself for certain tasks. You will lead approximately 5 front office staff members and 7 back office dental assistants, plus a treatment counselor. Our facilities are approximately 60% PPO, 35%HMO, and 5% cash.
Your management style must be task and goal oriented. You will need to closely monitor that job functions are being worked efficiently and productively. You will need to be a firm leader and adhere to company procedures and policies.
You will not be the designated treatment counselor, but may need to operate on a fill-in basis. You will need to ensure that patient flow is handled such that patient's are not waiting too long before seeing the Dentist. You will assist to problem solve all patient complaints on a timely basis as we must ensure that we are responsive and attentive in sensitive patient relation issues. You must be able to communicate with a wide breadth of people: Dentists, Managed Care Representatives, patients of all walks of life, and a multi-cultural staff and public. The ability to speak Spanish is a plus for this position, but not required.
As a manger of a thriving business, we want you to take pride of "ownership" and take charge to ensure things run smoothly and that we accomplish financial goals. You have bottom line responsibility for your office. Our responsibility is to provide you all the tools and resources necessary to accomplish these objectives.
Some evening and some Saturdays are required. We offer a competitive salary and incentive structure, medical and dental benefits, and are working on additional group benefits. Salary is dependant upon experience, number of facilities under management, and your ability to drive the business. Serious applicants who desire long-term employment need only apply.

Qualifications