dental office manager

Restoration Dental; Southfield (MI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Employee discounts

Job summary

Restoration Dental in Southfield, MI is seeking a motivated Dental Office Manager to lead the front office and ensure smooth daily operations. You’ll coordinate scheduling, billing, insurance processing, and staff supervision to deliver a standout patient experience.

The ideal candidate has 2+ years of office management in a dental setting, proficiency with Dentrix/Eaglesoft/CareStack, and a strong understanding of CDT coding and HIPAA compliance.

Qualifications

• 2+ years of dental office management or senior front office experience required.
• Proficiency with dental practice management software (Dentrix, Eaglesoft, or CareStack)
• Strong knowledge of dental insurance billing, coding (CDT), and claims processing
• Excellent leadership, communication, and team-building skills
• Highly organized with the ability to multitask in a fast-paced environment
• Patient-focused mindset with a professional and welcoming demeanor
• High school diploma or equivalent required; associate's or bachelor's degree preferred

Responsibilities

• Oversee daily front office operations including scheduling, patient flow, and staff coordination
• Manage patient billing, insurance verification, claims submission, and accounts receivable
• Recruit, train, and supervise front desk and administrative staff
• Ensure compliance with HIPAA regulations and dental office policies and procedures
• Handle patient inquiries, concerns, and conflict resolution to maintain high satisfaction
• Monitor and report on key practice metrics including collections, production, and scheduling efficiency
• Coordinate with clinical team to optimize patient scheduling and treatment plan presentations

Job description

Benefits:

401(k)

Employee discounts

Health insurance

Paid time off

401(k) matching

About the Role:

Restoration Dental in Southfield, MI is looking for a motivated and experienced Dental Office Manager to lead our front office team and keep our practice running smoothly. This is a fantastic opportunity to play a key role in delivering an exceptional patient experience while driving the operational success of a thriving dental office.

Responsibilities:

Oversee daily front office operations including scheduling, patient flow, and staff coordination

Manage patient billing, insurance verification, claims submission, and accounts receivable

Recruit, train, and supervise front desk and administrative staff

Ensure compliance with HIPAA regulations and dental office policies and procedures

Handle patient inquiries, concerns, and conflict resolution to maintain high satisfaction

Monitor and report on key practice metrics including collections, production, and scheduling efficiency

Coordinate with clinical team to optimize patient scheduling and treatment plan presentations

Requirements:

2+ years of dental office management or senior dental front office experience required

Proficiency with dental practice management software (Dentrix, Eaglesoft, Carestack, or simiular)

Strong knowledge of dental insurance billing, coding (CDT), and claims processing

Excellent leadership, communication, and team-building skills

Highly organized with the ability to multitask in a fast-paced environment

Patient-focused mindset with a professional and welcoming demeanor

High school diploma or equivalent required; associate's or bachelor's degree preferred

About Us:

Restoration Dental is a trusted dental practice serving the Southfield, MI community with a commitment to high-quality, patient-centered care. Our patients love us for our welcoming atmosphere, skilled providers, and dedication to making every visit a positive experience. We pride ourselves on building a supportive team culture where staff are valued, respected, and given the tools they need to thrive.