Dental Office Manager — Front Desk & Operations Lead

Restoration Dental; Southfield (MI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Employee discounts

Job summary

Restoration Dental in Southfield, MI is seeking a motivated Dental Office Manager to lead the front office and ensure smooth daily operations. You’ll coordinate scheduling, billing, insurance processing, and staff supervision to deliver a standout patient experience.

The ideal candidate has 2+ years of office management in a dental setting, proficiency with Dentrix/Eaglesoft/CareStack, and a strong understanding of CDT coding and HIPAA compliance.

Qualifications

• 2+ years of dental office management or senior front office experience required.
• Proficiency with dental practice management software (Dentrix, Eaglesoft, or CareStack)
• Strong knowledge of dental insurance billing, coding (CDT), and claims processing
• Excellent leadership, communication, and team-building skills
• Highly organized with the ability to multitask in a fast-paced environment
• Patient-focused mindset with a professional and welcoming demeanor
• High school diploma or equivalent required; associate's or bachelor's degree preferred

Responsibilities

• Oversee daily front office operations including scheduling, patient flow, and staff coordination
• Manage patient billing, insurance verification, claims submission, and accounts receivable
• Recruit, train, and supervise front desk and administrative staff
• Ensure compliance with HIPAA regulations and dental office policies and procedures
• Handle patient inquiries, concerns, and conflict resolution to maintain high satisfaction
• Monitor and report on key practice metrics including collections, production, and scheduling efficiency
• Coordinate with clinical team to optimize patient scheduling and treatment plan presentations

Job description

Restoration Dental in Southfield, MI is seeking a motivated Dental Office Manager to lead the front office and ensure smooth daily operations. You’ll coordinate scheduling, billing, insurance processing, and staff supervision to deliver a standout patient experience.

The ideal candidate has 2+ years of office management in a dental setting, proficiency with Dentrix/Eaglesoft/CareStack, and a strong understanding of CDT coding and HIPAA compliance.