Dental Office Manager

Platinum Dental Services; Scottsdale (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Monthly Bonus

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Leadership Development

Team environment

Job summary

Platinum Dental Services is seeking a motivated Dental Office Manager who will lead daily operations, develop staff, and drive practice growth. You will manage performance, patient flow, and retention while ensuring compliance and quality patient care.

The role offers a competitive salary with monthly bonuses, comprehensive benefits, and clear pathways for leadership advancement within a growing practice.

Qualifications

• Experience leading dental office teams and operations.
• Strong understanding of budgeting and P&L.
• Proficient with dental practice management software.
• Excellent communication and problem-solving skills.
• Commitment to delivering exceptional patient experiences.

Responsibilities

• Lead, coach, and support team members to build a high-performing office culture.
• Oversee staff training, onboarding, scheduling, and performance management.
• Conduct regular team meetings to communicate goals and celebrate successes.
• Address employee concerns and promote effective teamwork.
• Oversee daily office operations, patient check-in/check-out, and front-office workflows.
• Ensure patients receive an exceptional experience from first contact to completion of care.

Skills

Office management

Team leadership

Sales

Dental terminology knowledge

Financial management

Budgeting

KPIs

Customer service

Communication

Problem-solving

Tools

Dental PM Software

Job description

Opening from Dental Office Manager

Dental Office Manager (Office Leader) | $50K–$65K + Monthly Bonuses

Lead a Team. Grow a Practice. Build Your Career with Platinum Dental!

Platinum Dental is looking for a motivated, results-driven Dental Office Manager (Office Leader) to join our growing team! If you're a natural leader who thrives in a fast-paced environment, enjoys developing people, and has a passion for driving business success while delivering exceptional patient experiences, we'd love to meet you.

At Platinum Dental, we believe strong leadership is the foundation of a successful practice. We're committed to empowering our Office Leaders with the support, resources, and opportunities they need to build high-performing teams and grow professionally.

As an Office Leader, you'll play a key role in overseeing daily operations, developing your team, managing practice performance, and creating an environment where both patients and employees thrive.

What We Offer

• Competitive Salary: $50,000–$65,000 annually, based on experience and qualifications

• Monthly Bonus Opportunities: Earn additional income through a performance-based bonus program

• Career Growth: Opportunities for professional development, leadership experience, and advancement within a growing organization

• Comprehensive Benefits: Medical, dental, and vision insurance, plus a 401(k) with company match

• Paid Time Off: 1 week of PTO annually

• Paid Holidays: Enjoy paid holidays throughout the year

• Leadership Development: Opportunities to strengthen your management, business, and operational skills

• Supportive Team Environment: Work alongside a team that values collaboration, accountability, and quality patient care

What You'll Do

As a Dental Office Manager, you'll be responsible for leading your team, overseeing daily practice operations, and driving the overall success of your office. You'll combine strong leadership, business management, and patient service skills to create an efficient, productive, and positive practice environment.

Team Leadership & Development

• Lead, coach, and support team members to build a positive, accountable, and high-performing office culture

• Oversee staff training, onboarding, scheduling, and performance management

• Conduct regular team meetings to communicate goals, celebrate successes, and identify opportunities for improvement

• Address employee concerns, resolve conflicts, and promote effective teamwork

• Partner with dentists and regional leadership to align team performance with practice goals

Practice Operations & Patient Experience

• Oversee daily office operations, including scheduling, patient check-in and check-out, and front-office workflows

• Ensure patients receive an exceptional experience from their first interaction through completion of care

• Address patient concerns professionally and implement solutions to improve satisfaction and retention

• Monitor office efficiency, patient flow, and scheduling to support a productive clinical environment

• Maintain office policies, procedures, and administrative compliance, including HIPAA requirements

• Oversee office inventory and supply management to support efficient operations

Financial Management & Business Performance

• Manage office financial performance, including revenue, expenses, and profit-and-loss (P&L) results

• Monitor key performance indicators (KPIs) and develop strategies to achieve practice goals

• Oversee insurance billing, accounts receivable, collections, and patient financial processes

• Analyze financial reports, identify opportunities for improvement, and implement solutions to strengthen practice performance

• Manage office budgets and expenses while maintaining operational efficiency

• Partner with dentists and leadership to review performance and establish business priorities

Practice Growth & Patient Relationships

• Support practice growth through effective scheduling, patient retention, and treatment coordination

• Help patients understand recommended treatment, financial options, and the importance of maintaining their oral health

• Support ethical, patient-centered treatment acceptance through clear communication and education

• Identify opportunities to improve patient engagement, strengthen referral relationships, and grow the practice

• Collaborate with leadership on marketing initiatives and community outreach efforts

• Foster a culture that balances business success with exceptional patient care

What We're Looking For

• Previous experience in office management, team leadership, and sales

• Dental office management experience strongly preferred

• Strong understanding of financial management, budgeting, and P&L performance

• Experience monitoring KPIs and driving measurable business results

• Knowledge of dental terminology, procedures, insurance processing, and patient financial workflows

• Proficiency with dental practice management software

• Strong leadership, coaching, and team development skills

• Excellent communication, interpersonal, and conflict-resolution abilities

• Strong organizational skills with the ability to multitask and manage competing priorities

• Confidence in problem-solving, decision-making, and implementing operational improvements

• A proactive, goal-oriented mindset with a commitment to accountability and continuous improvement

• Passion for creating exceptional patient experiences and building a positive team culture

Build Your Future with Platinum Dental

At Platinum Dental, we're looking for leaders who want more than just a management position. We want to help you build a rewarding, long-term career.

As an Office Leader, you'll have the opportunity to make a meaningful impact by developing your team, improving practice performance, and helping create outstanding patient experiences.

Whether you're looking to strengthen your leadership skills, expand your business knowledge, and pursue future advancement opportunities, we're committed to supporting your growth.

We'd love to learn more about your experience and how you can contribute to the success of Platinum Dental.

$50,000 - $65,000 a year