Dental Office Manager

Diamond Braces – Premiere Orthodontics and Invisalign; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

An established industry player in orthodontics is seeking a dedicated Office Manager to oversee daily operations in a vibrant practice. This role is vital for ensuring efficient scheduling, effective team management, and exceptional patient experiences. You will lead a motivated team, oversee training and compliance, and manage financial aspects while fostering a positive workplace culture. With a commitment to continuous learning and professional development, this position offers a unique opportunity to make a meaningful impact on patients' lives while advancing your career in a supportive environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Holidays

Discounted Orthodontic Care

Access to Cutting-edge Technology

Supportive Culture

Qualifications

• 2+ years of office management experience in healthcare or customer service.
• Proven leadership skills and ability to manage a team effectively.

Responsibilities

• Lead daily operations of the orthodontic practice, ensuring smooth workflows.
• Manage patient relations and maintain high customer service standards.

Skills

Office Management

Leadership

Communication Skills

Organizational Skills

Customer Service

Scheduling Software Proficiency

Microsoft Office Suite

Insurance Verification

Education

High School Diploma

Tools

Scheduling Software

Microsoft Office Suite

Job description

Bronx
2992 Third Avenue
Bronx, NY 10455, USA

Bronx
2992 Third Avenue
Bronx, NY 10455, USA

At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the'AAA Experience.'We’re committed to making every smile count, and we live by our“No Smile Left Behind”philosophy.

At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you’ll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients’ lives.

We’re seeking a motivated and detail-oriented Office Manager to lead the daily operations of our thriving orthodontic practice. You’ll play a key role in coordinating schedules, supporting staff, handling patient communications, and ensuring every visit runs smoothly. If you have strong leadership skills, a passion for organization, and love creating exceptional patient experiences—we want to hear from you!

Essential Functions:

• Team Management: Lead and manage the office team, ensuring smooth operations and fostering a positive work environment. Provide guidance, support, and motivation to team members.
• Training and Development: Oversee the training and development of staff, ensuring they have the skills and knowledge necessary to perform their roles effectively.
• Recruiting: Participate in the recruitment process, from interviewing potential candidates to making hiring decisions, ensuring the office is staffed with qualified and motivated individuals.
• Compliance and Regulations: Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice.
• Patient Relations: Manage patient relations, addressing concerns and ensuring a high level of customer service is provided at all times.
• Financial Management: Oversee office budgets, billing, and financial reporting, ensuring financial goals are met.
• Inventory and Supplies: Manage the inventory of office and dental supplies, ensuring the office is fully stocked and operational at all times.
• Scheduling and Workflow Management: Optimize office scheduling and workflow to ensure maximum efficiency and patient satisfaction.
• Maintain Accurate Records: Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements.
• Stay Flexible: Be ready to handle additional tasks as required, adapting to the dynamic needs of the practice.

Qualifications:

High school diploma or equivalent with relevant experience.

Minimum 2 years of administrative or office management experience in a healthcare or customer service setting.

Excellent communication and interpersonal skills—able to work effectively with patients, doctors, and staff.

Strong organizational and multitasking abilities in a fast-paced environment.

Proficient in scheduling software and Microsoft Office Suite.

Knowledge of insurance verification and billing (orthodontic billing experience is a bonus but not required).

Leadership qualities—proven ability to supervise and motivate a team.

Customer-focused mindset with a professional, friendly demeanor.

• Commitment to continuous learning and professional development.

Highly competitive compensation.

Health, dental, and vision insurance.

401(k) retirement plan with company match.

Paid time off and holidays.

• Discounted orthodontic care for you and your family.

Access to cutting-edge technology and world-class facilities.

A fun, inclusive, and supportive culture where your career can thrive.

Job Type:Full-time

Pay Rate:$50,000-$70,000, dependent on skills and experience.

Job Location: In-person; local travel between offices may be required.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.