Dental Office Manager

Bedi Dental Group; Natick (MA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Practice Manager who will lead a dedicated team in delivering exceptional patient care. In this high-impact role, you will oversee daily operations, ensuring efficiency and effectiveness while fostering a supportive environment for both staff and patients. Your leadership will drive financial performance and growth, and your problem-solving skills will be essential in navigating the challenges of a busy dental practice. If you're passionate about making a difference in the lives of patients and enjoy a variety of responsibilities, this opportunity is perfect for you.

Benefits

Generous compensation package

Medical and vision benefits

In-house dental benefits

401(k) with a match

Generous paid time off

Company holidays

Qualifications

• Strong leadership and problem-solving abilities.
• Proven experience in managing dental practice operations.
• Excellent communication skills with patients and staff.

Responsibilities

• Oversee daily operations and ensure outstanding patient service.
• Manage staff and juggle multiple priorities effectively.
• Analyze performance data to improve practice operations.

Skills

Management of daily operations

Scheduling and billing oversight

Marketing coordination

Accounts receivable management

Business and financial analysis

Problem-solving skills

Leadership and mentoring

Adaptability in a dental office

Patient care and communication

Education

Experience in Dental Practice Management

Tools

Eaglesoft

Dentrix

Job description

The Bedi Dental Group difference

Bedi Dental does dental differently for patients and clinicians alike, and we want our managers to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient.

The Practice Manager Role

We are looking for someone who will ensure outstanding customer service for our patients by supporting a friendly and efficient team, overseeing the flow of the practice, and providing problem-solving skills for all issues. You will be the go-to person for managing the staff and one who juggles multiple priorities. Our manager must exhibit exceptional poise and professionalism under pressure and will enjoy a wide variety of responsibilities and projects in this high-impact role. You will be wearing many hats, so a multi-tasker who works well under pressure is a must. We are looking for someone that is a natural leader and problem solver.

Skills

• Oversight of daily operations including scheduling, billing, and project management
• Ensures schedule is booked and confirmed according to office protocol
• Coordinating and overseeing marketing and referral effort
• Manage accounts receivables to include patient and insurance
• Analyze business and financial data to recognize and build on strengths, provide daily feedback to improve weak areas of performance and identify anomalies occurring in the practice
• Helping with patient and team issues and concerns
• Achieve financial performance and revenue growth goals while supporting our culture and mission
• Provide direct individual and team leadership to achieve success
• Train, coach, and mentor team members to optimal patient service levels
• On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs

The Practice Manager we are looking for:

• Previous Dental Practice Management
• Demonstrates strong patient care and communication skills
• Is excited about collaborating with a dental team
• Is adaptable to new ways of working in a dental office
• Eaglesoft and/or Dentrix knowledge is a plus!

Benefits for Practice Managers at Bedi:

• Generous compensation package
• Medical and vision benefits
• In-house dental benefits
• 401(k) benefit with a match
• Generous paid time off, plus company holidays