Dental Office Manager

Excel Dental Lowell

Lowell (MA)

On-site

USD 37,000 - 47,000

Full time

3 days ago

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Benefits offered by this job

Bonus opportunities

PTO

401(k) matching

Health insurance

Dental insurance

Free parking

Career growth

Mentorship

Team environment

Job summary

Excel Dental Lowell in Lowell, MA is seeking an experienced Dental Office Manager to elevate patient care and practice success. The role oversees front-desk and treatment coordination, ensuring accurate insurance verification and smooth scheduling while driving case acceptance and excellent customer service.

A flexible schedule and Saturdays are required, with comprehensive benefits and growth opportunities.

Qualifications

Experience in dental office management or treatment coordination with focus on sales and patient communication.
Strong customer service orientation and teamwork.
Independent as well as collaborative work style.

Responsibilities

Greet and check in patients warmly.
Collect co-payments and verify insurance.
Present and coordinate treatment plans to maximize case acceptance.
Manage and maintain the doctor’s schedule.
Schedule and confirm patient appointments, including follow-ups.
Maintain new patient records neatly and accurately.
Respond to patient financial inquiries and refer to relevant departments.
Foster a positive and professional office atmosphere.
Support office efficiency and patient engagement.

Skills

Interpersonal skills

Customer service

Insurance verification

Scheduling

Multitasking

Education

Registered dental assistant

Certified dental assistant

Job description

Position Overview

Experienced Dental Office Manager Needed for Growing Practice in Lowell, MA – Elevate Patient Care and Practice Success!

At Excel Dental, we are committed to providing exceptional dental care and creating a welcoming environment where patients feel valued and cared for. Located in Lowell, MA, our practice prides itself on combining advanced dental treatments with personalized patient service. We value teamwork, integrity, and continuous growth to ensure our practice thrives in providing both excellent patient outcomes and a positive workplace.

Pay

$36,800 - $47,000 per year
Competitive salary based on qualifications and experience.

Shift & Schedule

Monday: 10 AM – 7 PM
Tuesday: 9 AM – 7 PM
Wednesday: 10 AM – 7 PM
Thursday: 9 AM – 7 PM
Friday: 9 AM – 7 PM
Saturday: 9 AM – 3 PM
Sunday: Closed

Requirements

License & Certification: Registered dental assistant / Certified dental assistant
Proven experience in dental office management or treatment coordination with a focus on sales and patient communication
Exceptional interpersonal skills with a strong customer service orientation
Experience in insurance eligibility verification and patient billing processes
Reliable, fast learner, and able to work independently as well as collaboratively in a team
Strong organizational and multitasking abilities
Comfortable working a flexible schedule, including some Saturdays
CPR Certification
BLS Certification
Infection Control License
Driver's license

Preferences

Bilingual skills, particularly Spanish speaking, highly preferred

Job Description

Greet and check in patients warmly and professionally
Collect co-payments and verify patient insurance coverage accurately
Present and coordinate treatment plans to maximize case acceptance and patient satisfaction
Manage and maintain the doctor’s schedule for optimal productivity
Schedule and confirm patient appointments, including follow-ups
Prepare and maintain new patient records neatly and accurately
Perform various office administrative duties as assigned by Practice Management
Respond to patient financial inquiries and refer to appropriate departments as needed
Foster a positive and professional atmosphere within the office
Support practice goals by proactively contributing to office efficiency and patient engagement

Benefits