Dental Office Manager

DirectDental; Athol (MA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Wide range of benefits

Job summary

Confidential Dental Practice in Athol, MA is seeking an experienced Dental Office Manager to lead daily operations and guide a friendly team. You will oversee scheduling, patient flow, front office tasks, and billing coordination to maintain a smooth, patient-focused environment.

The ideal candidate will coach staff, monitor performance, ensure compliance, and balance patient care with business needs. This full-time role offers a comprehensive benefits package and a long-term leadership

Qualifications

• Experience in dental office management or dental practice administration.
• Knowledge of general dentistry workflows and front office operations.
• Strong leadership and coaching abilities.
• Excellent organizational and multi-tasking skills.
• Familiarity with dental billing, insurance verification, and scheduling systems.
• Strong communication, problem-solving, and patient relations.

Responsibilities

• Oversee day-to-day operations to ensure smooth workflows.
• Lead, support, and motivate administrative and clinical teams.
• Manage scheduling, patient flow, and appointment coordination.
• Oversee front office functions including patient check-in/check-out and phone communications.
• Monitor practice performance and key operational metrics.
• Support billing, insurance verification, claims follow-up, and accounts receivable processes.
• Maintain organized schedules to support provider productivity and patient access.
• Assist with staff training, onboarding, and ongoing team development.
• Address patient concerns professionally to ensure a positive experience.
• Maintain compliance with office policies, privacy requirements, and applicable regulations.
• Identify opportunities to improve systems and overall office efficiency.
• Foster a positive, accountable, team-oriented workplace culture.

Job description

Office Manager | Athol, MA Area | Confidential Dental Practice

Lead a Dental Team Where Your Leadership Makes a Difference

A well-established, patient-focused dental practice in the Athol, MA area is seeking an experienced and motivated Dental Office Manager to oversee daily operations and help lead the team to continued success.

This is an excellent opportunity for a dental professional with strong leadership, communication, and organizational skills who enjoys creating a positive patient experience while supporting an efficient, collaborative office environment.

The practice provides comprehensive general dentistry to patients of all ages and is looking for someone who can balance the operational needs of the business with a commitment to quality patient care, team development, and exceptional service.

What You’ll Do

• Oversee the day-to-day operations of the dental practice to ensure smooth and efficient workflows
• Lead, support, and motivate the administrative and clinical team
• Manage scheduling, patient flow, and appointment coordination
• Oversee front office functions, including patient check-in, check-out, and phone communications
• Monitor practice performance, productivity, and key operational metrics
• Support billing, insurance verification, claims follow-up, and accounts receivable processes
• Help maintain an organized schedule that supports provider productivity and patient access
• Assist with staff training, onboarding, and ongoing team development
• Address patient concerns professionally and ensure a positive patient experience
• Maintain compliance with office policies, privacy requirements, and applicable regulations
• Identify opportunities to improve systems, processes, and overall office efficiency
• Foster a positive, accountable, and team-oriented workplace culture

What We’re Looking For

The ideal candidate will be:

• Experienced in dental office management or dental practice administration
• Knowledgeable about general dentistry workflows and front office operations
• A confident leader who can coach, motivate, and support team members
• Organized, detail-oriented, and comfortable managing multiple priorities
• Familiar with dental insurance, billing, collections, and scheduling systems
• Strong in communication, problem-solving, and patient relations
• Proactive in identifying opportunities to improve practice performance
• Comfortable balancing patient care, team needs, and business objectives
• Dependable, professional, and interested in a long-term leadership opportunity

Compensation & Schedule

Compensation: Competitive and commensurate with experience

Schedule: Full-time; specific hours to be discussed during the interview process

Benefits

The practice offers a wide range of benefits and is committed to creating a supportive environment where team members can grow professionally and build a lasting career.

You’ll have the opportunity to make a meaningful impact on daily operations, contribute to team success, and help shape a positive experience for both patients and staff.

Why Consider This Opportunity?

If you’re an experienced dental office leader looking for an opportunity to take ownership of daily operations, support a dedicated team, and help a well-established practice thrive, this could be an excellent next step in your career.

Compensation:

• $32-$38/hour