Dental Office Manager

Swish Smiles; Houston (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Short-term disability

Paid holidays and time off

And more!

Job summary

Swish Dental in Houston is seeking a highly motivated Studio Manager to lead office operations and staff. You will guide morning huddles, optimize patient scheduling, and ensure accurate patient accounts to support financial performance.

The role requires strong English communication, familiarity with dental terminology, and experience in practice management software. A collaborative, patient-first environment is emphasized.

Qualifications

• Must have strong English communication, both spoken and written.
• Familiar with dental terminology and clinical workflows.
• Experience with practice management software a plus (OpenDental, Apteryx, Modento).
• Proven ability to manage schedules and coordinate care with providers.

Responsibilities

• Guide morning huddles and oversee daily office operations.
• Analyze and compile reports to monitor performance.
• Audit and correct patient accounts to ensure accuracy.
• Complete end of day duties and close daily processes.
• Achieve financial performance and revenue growth goals.
• Support culture and mission to maintain a positive work environment.
• Adjust the schedule according to patient flow and needs.
• Review operating results and implement corrective actions as needed.
• Collaborate with clinical team on charting and coding (ADA guidelines).
• Communicate effectively with patients and staff.
• Maintain a team-first, patient-first mindset.
• Continuously grow knowledge and skills; train others as needed.
• Adhere to state, federal, and local compliance standards.
• Analyze and modify treatment plans based on insurance coverage/details.
• Perform other duties as assigned.

Skills

Fluent in English

Dental terminology

Basic computer skills

Interpersonal skills

Solution oriented

Detail oriented

Education

High school diploma

Associate degree preferred

1+ years dentistry experience

1+ years management experience

1+ years treatment coordinating

Scheduling management

OpenDental experience

Apteryx experience

Modento experience

CPR/BLS preferred

Tools

OpenDental

Apteryx

Modento

Job description

Swish Dental is a privately owned and operated dental practice with the patient in mind. We are more than a place to get a perfect smile, we empower patients and employees to be their best. Through our core values we have created an environment that is inclusive, fun, and welcoming for everyone.

The Swish Dental team is looking for a highly motivated Studio Manager (Office Manager) to join our team.

Why You'll Love Swish Dental

Our career opportunities come with great benefits including:

• Short-term disability
• Paid holidays and time off
• And more!

Main Duties and Responsibilities

• Guide morning huddles
• Analyze and compile reports
• Audit and correct patient accounts before deadlines
• Complete end of day duties
• Achieve financial performance and revenue growth goals
• Maintain a healthy work environment by supporting our culture and mission
• Adjust the schedule as needed depending on patient flow
• Review operating performance results and take immediate steps to implement course corrective activity as needed
• Collaborate with the clinical team to chart and code according to the ADA coding guidelines
• Communicate effectively and efficiently
• Maintain a “team first” and “patient first” mentality
• Continuously increase knowledge and job skills
• Adhere by State, Federal, and local compliance standards
• Train others on relevant job skills and knowledge
• Analyze and modify treatment plans to reflect insurance coverage and limitation details
• Other duties as assigned

Skills and Abilities

• Fluent in English; verbal and written
• Familiarity with dental terminology
• Basic computer skills
• Strong interpersonal skills
• Solution oriented
• Detail oriented

Education and Experience

• High school diploma or equivalent required
• Associate degree or higher preferred
• 1+ years of related dentistry experience required
• 1+ years of management experience required
• 1+ years of treatment coordinating experience required
• Proven ability to manage and optimize patient/provider scheduling
• Experience in OpenDental, Apteryx, and Modento preferred
• CPR and/or BLS certification preferred

Physical Demands and Work Environment

• This position may be required to sit or stand for long periods
• This position may be required to work more than 40 hours per week
• This position is in a clinical studio environment which can be noisy and distracting
• This position may be exposed to infectious diseases and/or blood borne pathogens
• This position may be required to handle sharp objects
• This position may be exposed to harmful chemicals and/or gasses
• This position may be required to communicate with others to exchange information
• This position may require repetitive motions that include the wrists, hands and/or fingers
• This position may require the operation of machinery and/or power tools
• This position may require the assessment of the accuracy, neatness and thoroughness of the work assigned
• This position may require moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• This position may require medium work that includes moving objects up to 50 pounds

Swish Dental is an Equal Opportunity / ... / Affiantative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.