Dental Office Manager

Swish Smiles; Austin (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Short-term disability

Paid holidays and time off

And more!

Job summary

Swish Dental is a privately owned dental practice in Austin, TX focused on patient-centered care and a welcoming culture. We are seeking a highly motivated Studio Manager (Office Manager) to lead daily operations and support our clinical team.

You will analyze reports, audit patient accounts, manage scheduling, ensure ADA coding accuracy, and train staff, while maintaining a team-first, patient-first mentality.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• 1+ years of dentistry and management experience required.

Responsibilities

• Guide morning huddles and analyze reports.
• Audit patient accounts and ensure accuracy before deadlines.
• Manage scheduling for patients and providers; coordinate treatment plans.
• Collaborate with clinical team and ensure ADA coding accuracy.
• Maintain team-first culture and ensure compliance standards.
• Train staff on relevant job skills and knowledge.

Skills

Fluent in English

Dental terminology familiarity

Basic computer skills

Strong interpersonal skills

Solution oriented

Detail oriented

Education

High school diploma or equivalent

Associate degree or higher

Tools

OpenDental

Apteryx

Modento

Job description

Swish Dental is a privately owned and operated dental practice with the patient in mind. We are more than a place to get a perfect smile, we empower patients and employees to be their best. Through our core values we have created an environment that is inclusive, fun, and welcoming for everyone.

The Swish Dental team is looking for a highly motivated Studio Manager (Office Manager) to join our team.

Why You'll Love Swish Dental

Our career opportunities come with great benefits including:

• Short-term disability
• Paid holidays and time off
• And more!

Main Duties and Responsibilities

• Guide morning huddles
• Analyze and compile reports
• Audit and correct patient accounts before deadlines
• Complete end of day duties
• Achieve financial performance and revenue growth goals
• Maintain a healthy work environment by supporting our culture and mission
• Adjust the schedule as needed depending on patient flow
• Review operating performance results and take immediate steps to implement course corrective activity as needed
• Collaborate with the clinical team to chart and code according to the ADA coding guidelines
• Communicate effectively and efficiently
• Maintain a “team first” and “patient first” mentality
• Continuously increase knowledge and job skills
• Adhere by State, Federal, and local compliance standards
• Train others on relevant job skills and knowledge
• Analyze and modify treatment plans to reflect insurance coverage and limitation details
• Other duties as assigned

Skills and Abilities

• Fluent in English; verbal and written
• Familiarity with dental terminology
• Basic computer skills
• Strong interpersonal skills
• Solution oriented
• Detail oriented

Education and Experience

• High school diploma or equivalent required
• Associate degree or higher preferred
• 1+ years of related dentistry experience required
• 1+ years of management experience required
• 1+ years of treatment coordinating experience required
• Proven ability to manage and optimize patient/provider scheduling
• Experience in OpenDental, Apteryx, and Modento preferred
• CPR and/or BLS certification preferred

Physical Demands and Work Environment

• This position may be required to sit or stand for long periods
• This position may be required to work more than 40 hours per week
• This position is in a clinical studio environment which can be noisy and distracting
• This position may be exposed to infectious diseases and/or blood borne pathogens
• This position may be required to handle sharp objects
• This position may be exposed to harmful chemicals and/or gasses
• This position may be required to communicate with others to exchange information
• This position may require repetitive motions that include the wrists, hands and/or fingers
• This position may require the operation of machinery and/or power tools
• This position may require the assessment of the accuracy, neatness and thoroughness of the work assigned
• This position may require moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• This position may require medium work that includes moving objects up to 50 pounds

Swish Dental is an Equal Opportunity / Aff…

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.