Dental Office Manager

Smile Jobs; Duluth (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off (PTO)

Job summary

Town Dentistry Duluth is seeking an experienced Dental Office Manager to lead our growing team in Duluth, GA. The role emphasizes leadership, patient experience, and strong business operations to support clinicians and deliver exceptional care.

You will oversee scheduling, team development, and financial performance, ensuring efficiency and profitability while maintaining top patient care standards. This is a full-time, on-site position with competitive salary based on experience.

Qualifications

• Minimum 3 years of dental office or healthcare management experience preferred.
• Bachelor’s degree preferred, or equivalent relevant experience in dental office management.
• Experience with financial analysis including P&L and KPIs is required.
• Proficiency with Microsoft Office applications (Outlook, Teams, Word, Excel, PowerPoint).
• Excellent organizational and leadership skills and strong problem-solving abilities.

Responsibilities

• Lead and develop the dental office team.
• Establish clear expectations, accountability, and consistency.
• Partner closely with the doctor to support clinical and business goals.
• Manage and optimize the daily schedule.
• Monitor office production, collections, expenses, and other key metrics.
• Review financial performance and identify opportunities for improvement.
• Help drive patient retention and an exceptional patient experience.
• Support team communication and daily morning huddles.
• Identify operational challenges and develop solutions.
• Help create a positive, productive, and growth-oriented office culture.
• Ensure the practice operates efficiently while maintaining high standards of patient care.

Skills

Leadership

Communication

Accountability

Team building

Scheduling

Problem solving

Organization

Adaptability

Patient experience

Dental office management

Education

Bachelor’s degree preferred

Tools

Outlook

Teams

Word

Excel

PowerPoint

Job description

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Town Dentistry Duluth
2405 Satellite Blvd, Suite 115
Duluth, GA 30096

Town Dentistry Duluth is looking for an experienced, confident, and patient-centered Dental Office Manager to join our growing team.

If you love dentistry, believe in serving patients well, and want to be part of a team that holds high standards while supporting one another, we would love to connect with you!

We’re looking for more than someone who can simply “manage” a dental office. We’re looking for a leader — someone who knows how to bring out the best in people, build a productive schedule, support the doctor, and create an environment where the entire team can thrive.

Our next Office Manager will lead from the front, communicate clearly, hold themselves and others accountable, and understand that a successful dental practice requires both exceptional patient care and strong business operations.

You are someone who:

• Leads by example and sets the tone for the team
• Communicates clearly and effectively
• Holds yourself and others accountable
• Builds trust and develops strong team relationships
• Knows how to motivate and bring out the best in others
• Supports the doctor and clinical team
• Is organized, adaptable, solutions-focused, and confident while remaining humble enough to listen
• Understands that patient experience and team culture are essential to a successful practice

Schedule Mastery

You understand that a productive day starts with an intentional schedule. You know how to:

• Identify opportunities within the schedule
• Fill openings and minimize downtime
• Manage cancellations and rescheduling
• Keep the schedule moving efficiently
• Create consistency and accountability around scheduling
• Support a productive provider schedule

Financial & Business Acumen — Experience Required

You understand that strong dental practices require strong business fundamentals. You should be comfortable with:

• Budgets and financial performance
• P&L statements
• Production and collections
• Expenses and labor
• Office profitability
• Key performance indicators (KPIs)
• Identifying performance gaps and opportunities
• Developing and implementing actionable plans to improve results

You don’t just look at the numbers — you understand what is driving them and know how to turn insights into action.

Key Responsibilities

• Lead and develop the dental office team
• Establish clear expectations, accountability, and consistency
• Partner closely with the doctor to support clinical and business goals
• Manage and optimize the daily schedule
• Monitor office production, collections, expenses, and other key metrics
• Review financial performance and identify opportunities for improvement
• Help drive patient retention and an exceptional patient experience
• Support team communication and daily morning huddles
• Identify operational challenges and develop solutions
• Help create a positive, productive, and growth-oriented office culture
• Ensure the practice operates efficiently while maintaining high standards of patient care

Qualifications & Experience

• Minimum 3 years of dental office or healthcare management experience preferred
• Alternatively, 5 years of fast-paced retail and customer-focused management experience may be considered
• Bachelor’s degree preferred, or equivalent relevant experience in dental office management
• Experience with financial analysis is required, including exposure to P&L statements and office KPIs
• Proficiency with Microsoft Office applications, including: Outlook, Teams, Word, Excel, and PowerPoint
• Excellent organizational and leadership skills
• Strong problem-solving abilities
• Excellent interpersonal and communication skills
• Ability to multitask and perform effectively in a fast-paced clinical environment
• Full-time position
• Monday–Friday
• Minimum 40 hours per week
• Occasional evenings and/or weekends as needed
• Fast-paced clinical environment requiring strong multitasking, organization, and attention to detail
• Competitive salary based on experience
• Health insurance
• 401(k) plan
• Paid time off (PTO)

This Is More Than an Office Manager Position

This is an opportunity to lead a team, influence a practice, create consistency, and make a measurable impact.

We’re looking for someone who can walk into the morning huddles and create direction, energy, and accountability for the day ahead — while keeping the focus on caring for patients, supporting the team, and building a successful practice.

If you are an experienced dental leader who loves building strong teams, creating productive practices, serving patients, and driving results, Town Dentistry Duluth wants to meet you.

Come lead. Come grow. Come make an impact with us!