Dental Office Assistant

Heartland Dental; Milwaukie (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading dental support organization as a Dental Office Assistant. You'll manage front office duties, greet patients, and handle insurance claims while enjoying competitive benefits and growth opportunities in a supportive environment.

Benefits

Health Insurance

Retirement Plans

Paid Holidays

PTO

Access to on-demand Daily Pay

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Understanding of HIPAA and protecting patient information.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, handle mail and emails.
• File insurance claims and verify benefits.

Skills

Communication

Organizational Skills

Tools

Dentrix

Job description

Join to apply for the Dental Office Assistant role at Heartland Dental.

About the Role

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, handle mail and emails, communicate with patients and insurance companies.
• Utilize Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims, follow up on outstanding claims, verify benefits, and explain coverage.
• Post payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Collaborate with the team to implement dental systems to optimize office performance.

What You’ll Gain

• Competitive benefits: health insurance, retirement plans, paid holidays, PTO.
• Comprehensive training and development opportunities.
• Career stability with potential for growth in a reputable company.
• Access to on-demand Daily Pay.

Minimum Qualifications

• Experience in a fast-paced, customer-focused environment.
• Strong communication and organizational skills.
• Understanding of HIPAA and protecting patient information.

Preferred Experience

• 1+ years in dental or medical settings.
• Experience with insurance billing and accounts receivable.
• Proficiency in Dentrix or similar dental software.

Physical Requirements

• Ability to perform duties with or without accommodations.
• Prolonged sitting and working on a computer.
• Ability to lift up to 15 pounds.
• Availability for periodic training sessions.
• TB test required prior to employment (exclusions apply in FL & TN).

About Heartland Dental

As a leading dental support organization, Heartland Dental supports over 2,300 doctors across 38 states, fostering a mission to support dentists and their teams in delivering high-quality care and creating rewarding careers.