Dental Network Growth & Retention Strategist

MetLife, Inc.; United States; Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health plan

Life insurance

401(k) matching

Paid time off

Holidays

Parental leave

Tuition assistance

Job summary

MetLife, Inc. is seeking a Network Retention Specialist for its Group Benefits dental network in the United States.

You will cultivate relationships with dental providers to improve retention, access to quality care, and member satisfaction, while supporting network stability and strategic growth. Work with cross-functional teams to implement retention initiatives, negotiate terms, and analyze data to drive actionable improvements.

Qualifications

• Excellent communication, relationship management, and customer service.
• Working knowledge of dental provider networks, insurance operations, contracting, and retention practices.
• Strong analytical and problem-solving skills with data interpretation.
• Intermediate or higher proficiency in Microsoft Excel, including ability to work with Financial Tools.
• Ability to manage multiple priorities in a shared work queue while maintaining accuracy and service standards.

Responsibilities

• Develop and maintain strong relationships with dental network providers to support satisfaction and access to care.
• Execute provider retention and network growth strategies through outreach to providers.
• Negotiate provider agreements, fees, and contract terms balancing provider needs and business goals.
• Partner with cross-functional teams to implement network retention initiatives.
• Address provider concerns, resolve issues, and propose recommendations for network performance.

Education

Bachelor's Degree or equivalent

Tools

Microsoft Excel

Job description

MetLife, Inc. is seeking a Network Retention Specialist for its Group Benefits dental network in the United States.

You will cultivate relationships with dental providers to improve retention, access to quality care, and member satisfaction, while supporting network stability and strategic growth. Work with cross-functional teams to implement retention initiatives, negotiate terms, and analyze data to drive actionable improvements.