Dental Lab Administrative Specialist

Drake Precision Dental Laboratory Inc.; Charlotte (NC); Presencial; USD 34 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Subsidized medical

Voluntary dental

Vision

Supplemental medical

Legal benefits

Basic life insurance

Disability plans

Verizon discount

Ticket discounts

EAP

401k match

Resumo da oferta

Drake Dental Lab is seeking an Administrative Specialist in Charlotte, NC. The role focuses on precise data entry, clear client communication, and understanding dental terminology to guide cases into production.

Typical hours are 8:00am–5:00pm with flexibility for production demands. This full-time position offers a comprehensive benefits package and opportunities to contribute to the dental laboratory workflow.

Qualificações

• Accurate data entry with high attention to detail.
• Professional phone communication with clients.
• Understanding of dental terminology to navigate lab processes.

Responsabilidades

• Accurate data entry and record keeping for cases.
• Communicate with clients to provide updates and collect missing information.
• Interpret doctor prescriptions to initiate production workflow.
• Learn and apply dental terminology for lab processes.
• Collaborate closely with team to ensure smooth production flow.

Conhecimentos

Data entry

Client communication

Dental terminology

Restoration types

Collaboration

Descrição da oferta de emprego

Shipping & Receiving · 8510 Crown Crescent Court Charlotte, NC 28227 · Full-Time · Administrative Assistants & Receptionists

Are you detail-oriented, proficient in data entry, and passionate about contributing to the dental industry?

Drake Dental Lab has an exciting opportunity for an Administrative Specialist to join our team. In this role, you will play a crucial part in the production process. By reading and interpreting the doctor's prescription, you will use this information to launch the case into our production workflow.

Responsibilities:

• Accurate Data Entry:Input and manage data with precision, ensuring all information is correct (and making changes on the fly as necessary once cases are into production process).
• Client Communication:Engage with clients over the phone in a professional and friendly manner. Address inquiries about due dates, provide updates, request missing information, while ensuring excellent customer service.
• Dental Terminology Proficiency: Learn and demonstrate a strong understanding of dental terminology to effectively navigate and comprehend information related to laboratory processes. Prior knowledge of Dental Terminology a plus.
• Knowledge of Restoration Types:Familiarity with various dental restoration types is highly beneficial. This includes crowns, bridges, dentures, and other dental prosthetics.
• Collaboration: Work closely with other team members to ensure seamless communication and coordination within the dental laboratory.

Standard hours are 8:00am to 5:00pm but depending on work demands the end time will fluctuate, so candidates must have flexibility with shift end time.

Full time position with competitive salary

• subsidized medical insurance
• voluntary Dental
• Vision
• Supplemental medical
• legal and more
• Basic Life Insurance
• disability plans
• discount on Verizon bill
• ticket discount program
• EAP
• a matching contribution if you participate in our 401k

If you are passionate about data accuracy, client communication, and contributing to the dental field, we invite you to apply for this exciting Dental Laboratory Data Entry Specialist position. Join our team and be a key player in ensuring the growth and success of Drake Dental Lab!