Dental IT Systems Analyst — Clinical Workflow Optimizer

Specialized Dental Partners; Franklin (TN); On-site; USD 60,000 - 70,000; Full time

Job summary

Specialized Dental Partners seeks an IT Clinical Systems Analyst to support practice management, imaging, and integrated clinical technology across partner practices. You will evaluate workflows, coordinate implementations, upgrades, and conversions, and collaborate with doctors, practice teams, operations, IT, and vendors to improve system performance.

The role emphasizes standardizing clinical operations, training end-users, and maintaining documentation while aligning with regulatory

Qualifications

• Associate or bachelor’s degree in information systems, healthcare administration, business, dental assisting, dental hygiene, or related field; equivalent education and experience may be considered.
• Minimum of 2 years of experience in clinical systems, healthcare technology, dental technology, software implementation, training, or related field.
• Experience supporting system implementations, upgrades, conversions, system administration, or workflow enablement.
• Working knowledge of HIPAA, data privacy, information security, and PHI handling in healthcare.
• Proficiency with Microsoft 365 applications and experience supporting end users in tech-enabled workflows.
• Experience with practice management and clinical systems (e.g., TDO, PBS Enterprise, EndoVision, Dentrix/Dentrix Ascend, DSN, WinOMS, Curve, Denticon, Eaglesoft) and imaging platforms (e.g., iDixel, CS Imaging, Dexis, Sidexis, DTX Clinic, TX Studio, Apteryx, Romexis).
• Strong analytical, problem-solving, requirements gathering, communication, organizational, and project coordination skills.

Responsibilities

• Coordinate software implementations, system upgrades, data conversions, and post-go-live support across partner practices.
• Assess clinical and operational workflows to identify opportunities for process improvement and user adoption.
• Gather business and clinical requirements and recommend solutions aligned with organizational and practice needs.
• Support practice management, imaging, patient communication, and other integrated clinical systems.
• Collaborate with vendors, IT, operations, and practice teams to plan, test, and implement technology initiatives.
• Perform system configuration support, validation, troubleshooting, issue resolution, and escalation in accordance with established processes.
• Develop training materials, provide end-user support, and promote standardized workflows.
• Maintain project documentation, risks, action items, and related administrative records in alignment with company policies.

Skills

HIPAA compliance

Requirements gathering

Project coordination

End-user training

Microsoft 365 proficiency

Clinical IT support

Cross-functional collaboration

Analytical thinking

Education

Associate or bachelor’s degree in information systems, healthcare administration, business, dental assisting, dental hygiene, or related field

Tools

Dentrix Ascend

iDixel

Dexis

Romexis

EndoVision

DSN

PBS Enterprise

Job description

Specialized Dental Partners seeks an IT Clinical Systems Analyst to support practice management, imaging, and integrated clinical technology across partner practices. You will evaluate workflows, coordinate implementations, upgrades, and conversions, and collaborate with doctors, practice teams, operations, IT, and vendors to improve system performance.

The role emphasizes standardizing clinical operations, training end-users, and maintaining documentation while aligning with regulatory