Dental Insurance & Front Desk Specialist

MB2 Dental; Florida; Sur place; USD 34 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, and life insu

Paid Time Off (PTO)

Paid holidays

401(k) options

Monthly bonus opportunities

Résumé du poste

Private Dental Office in Stuart, FL is seeking an experienced Front Desk/Insurance Coordinator to join our long-term team. The role focuses on greeting patients, verifying insurance benefits, and handling billing with accuracy to support patient care.

We offer a full-time schedule, Mon-Fri, with competitive pay ($25–$27 per hour) and a benefits package including medical/dental/vision/life insurance, PTO, holidays, and a 401(k). Bonus opportunities available based on performance.

Qualifications

• Previous dental front office experience required.
• Strong dental insurance verification experience required.
• Dental PPO insurance knowledge required.
• Collections experience required.
• Experience with Open Dental preferred.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.
• Professional, dependable, and self-motivated.
• Ability to build rapport with patients and work effectively as part of a team.

Responsabilités

• Greet and assist patients with professionalism and exceptional customer service
• Verify dental insurance benefits and eligibility
• Submit and track insurance claims
• Review treatment estimates and explain insurance coverage to patients
• Answer patient questions regarding insurance, billing, and account balances
• Process patient payments and maintain accurate financial records
• Manage collections and outstanding account balances professionally and effectively
• Coordinate patient scheduling and maintain an efficient daily schedule
• Support a positive patient experience while helping ensure smooth office operations

Connaissances

Communication skills

Customer service mindset

Detail-oriented

Outils

Open Dental

Description du poste

Overview

A highly respected private dental office in the Stuart, FL area is seeking an experienced Front Desk/Insurance Coordinator to join our team as a long-term addition to our practice. We are committed to providing exceptional patient care and outstanding customer service, creating a welcoming environment where patients feel comfortable, valued, and well cared for from the moment they walk through our doors.

We're looking for a professional, mature, and dependable team player who takes pride in their work and is passionate about helping patients navigate their dental care experience. The ideal candidate is detail-oriented, proactive, and enjoys building genuine relationships with patients while delivering a high level of service. This individual should be confident discussing insurance benefits, answering account-related questions, and helping patients better understand their treatment and financial responsibilities.

If you are motivated, take initiative, communicate professionally, and enjoy contributing to a positive and supportive team culture, we'd love to hear from you.

Schedule

• Full-Time
• Monday through Friday

Compensation & Benefits

Pay: $25.00 - $27.00 per hour, based on experience

Benefits Include:

• Medical, dental, vision, and life insurance
• Paid Time Off (PTO)
• Paid holidays
• 401(k) options
• Monthly bonus opportunities

Key Responsibilities

• Greet and assist patients with professionalism and exceptional customer service
• Verify dental insurance benefits and eligibility
• Submit and track insurance claims
• Review treatment estimates and explain insurance coverage to patients
• Answer patient questions regarding insurance, billing, and account balances
• Process patient payments and maintain accurate financial records
• Manage collections and outstanding account balances professionally and effectively
• Coordinate patient scheduling and maintain an efficient daily schedule
• Support a positive patient experience while helping ensure smooth office operations

Qualifications

• Previous dental front office experience required
• Strong dental insurance verification experience required
• Dental PPO insurance knowledge required
• Collections experience required
• Experience with Open Dental preferred
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills
• Professional, dependable, and self-motivated
• Ability to build rapport with patients and work effectively as part of a team

If you're an experienced dental professional looking to join a supportive team that values excellence, patient care, and professional growth, we encourage you to apply.

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