Dental Insurance Coordinator | Patient Coverage & Claims

117090 SGA Dental Partners OPCO LLC; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Holidays & PTO

401(k) Retirement Plan

Health and Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Care.com Membership & EAP

Supplemental Coverage: Disability, CI,

Paid Scrub Allowance

Career Growth & Development

Job summary

Rogers Family Dental is seeking an Insurance Coordinator to liaison with patient insurance providers and support the front desk in a patient-centered dental practice. The role involves verifying eligibility, educating patients on coverage, handling claim submissions, and following up on payment issues.

Ideal candidates will have strong interpersonal and customer service skills, familiarity with Microsoft Office and Excel, and prior experience with medical or dental insurance billing.

Qualifications

• Excellent interpersonal communication & customer service skills.
• Experience & understanding of accounting and office systems such as Microsoft Office, Excel.
• Prior experience with medical or dental insurance, billing, or office settings preferred.
• Efficient work ethic, attention to detail, and integrity when handling clerical procedures, patient data, and insurance claims.

Responsibilities

• Coordinates and verifies insurance eligibility, coverage, payment estimates for each patient with dental insurance.
• Educates patients on their plan coverage and financial responsibility, answers and places calls to coordinate communication on pending authorizations and payments.
• Files insurance claims and posts payments daily, sends requested information to insurance companies, and follows up with insurance companies to resolve payment delays, denials, or appeals.
• Positively assists front desk and office team as needed.

Skills

Interpersonal communication

Customer service

Office systems

Microsoft Office

Excel

Detail oriented

Tools

Microsoft Office

Excel

Job description

Rogers Family Dental is seeking an Insurance Coordinator to liaison with patient insurance providers and support the front desk in a patient-centered dental practice. The role involves verifying eligibility, educating patients on coverage, handling claim submissions, and following up on payment issues.

Ideal candidates will have strong interpersonal and customer service skills, familiarity with Microsoft Office and Excel, and prior experience with medical or dental insurance billing.