Dental Insurance Coordinator - Patient Benefits & Claims

Endo1-Partner; Newark (DE); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) plan

Job summary

Omega Endodontics in Newark, DE seeks an Insurance Coordinator to maximize patient benefits and deliver outstanding service. You will verify coverage, obtain pre-authorizations, explain costs, and submit claims while supporting the front desk and clinical teams.

Ideal candidates have 1–2 years in a similar role, strong communication, and proficiency with dental software and MS Office. The role emphasizes accuracy, patient care, and teamwork in a busy specialty practice.

Qualifications

• 1–2 years of dental office or insurance coordination experience.
• High school diploma or GED.
• Experience with dental practice management software and MS Office.
• Excellent communication and patient-service oriented approach.
• Detail-oriented with strong record-keeping skills.

Responsibilities

• Verify patients' insurance coverage and benefits.
• Obtain pre-authorizations for treatments from insurers.
• Explain coverage and estimated costs to patients.
• Submit claims electronically and by mail.
• Follow up on claims, appeals, and denials.
• Maintain knowledge of insurance policies and industry changes.
• Coordinate with front desk and clinical teams on patient data and CPT codes.
• Provide excellent customer service for insurance inquiries.
• Educate patients on payment options for uncovered services.
• Assist with other office responsibilities as needed.

Skills

Insurance coordination

Communication

Multitasking

Customer service

Education

High school diploma or equivalent

1-2 years experience in related role

Tools

Practice management software

Microsoft Office

Job description

Omega Endodontics in Newark, DE seeks an Insurance Coordinator to maximize patient benefits and deliver outstanding service. You will verify coverage, obtain pre-authorizations, explain costs, and submit claims while supporting the front desk and clinical teams.

Ideal candidates have 1–2 years in a similar role, strong communication, and proficiency with dental software and MS Office. The role emphasizes accuracy, patient care, and teamwork in a busy specialty practice.