Insurance Coordinator

Endo1-Partner; Newark (DE); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) plan

Job summary

Omega Endodontics in Newark, DE seeks an Insurance Coordinator to maximize patient benefits and deliver outstanding service. You will verify coverage, obtain pre-authorizations, explain costs, and submit claims while supporting the front desk and clinical teams.

Ideal candidates have 1–2 years in a similar role, strong communication, and proficiency with dental software and MS Office. The role emphasizes accuracy, patient care, and teamwork in a busy specialty practice.

Qualifications

• 1–2 years of dental office or insurance coordination experience.
• High school diploma or GED.
• Experience with dental practice management software and MS Office.
• Excellent communication and patient-service oriented approach.
• Detail-oriented with strong record-keeping skills.

Responsibilities

• Verify patients' insurance coverage and benefits.
• Obtain pre-authorizations for treatments from insurers.
• Explain coverage and estimated costs to patients.
• Submit claims electronically and by mail.
• Follow up on claims, appeals, and denials.
• Maintain knowledge of insurance policies and industry changes.
• Coordinate with front desk and clinical teams on patient data and CPT codes.
• Provide excellent customer service for insurance inquiries.
• Educate patients on payment options for uncovered services.
• Assist with other office responsibilities as needed.

Skills

Insurance coordination

Communication

Multitasking

Customer service

Education

High school diploma or equivalent

1-2 years experience in related role

Tools

Practice management software

Microsoft Office

Job description

Our office, Omega Endodontics in Newark, DE is seeking an Insurance Coordinator to join our busy specialty practice.

As an Insurance Coordinator, you will play a vital role in ensuring our patients receive the maximum benefits from their insurance coverage while delivering exceptional patient experiences.

Your Responsibilities:

• Verify patients' dental insurance coverage and benefits.
• Communicate with insurance companies to obtain pre-authorizations for treatments.
• Assist patients in understanding their insurance coverage and estimated costs.
• Submit accurate and timely insurance claims electronically and via mail.
• Follow up on outstanding insurance claims, appeals, and denials.
• Maintain up-to-date knowledge of dental insurance policies and industry changes.
• Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes.
• Provide excellent customer service by addressing insurance-related inquiries and concerns.
• Educate patients on available payment options for uncovered services.

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

Are you a detail-oriented and organized individual with a passion for dental care and exceptional customer service? We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients regarding their insurance-related inquiries. You also have the following:

• Previous experience in a similar role equating to 1-2 years of experience in similar work
• High school diploma or equivalent.
• Previous experience as a dental insurance coordinator or in a similar role is preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to maintain accurate records and documentation.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Problem-solving skills to navigate insurance claim discrepancies and denials.
• High level of professionalism and a patient-centric attitude.
• Must be able to sit and stand for extended periods of time.
  
• Must be able to operate standard office equipment
  
• Must be able to assist patients safely in and out of chairs or treatment areas
  
• Must be able to maintain clinical positioning for extended periods
  
• Must be able to work around medical equipment and instruments
  
• Must be able to adhere to OSHA and infection control standards
  
• Must be able to perform repetitive hand and wrist movements
  
• Must be able to respond quickly in emergency situations

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

• 401(k) plan

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range

$19 - $21 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/

Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e-verify.gov and click on the Employees Link to learn more.