Dental Insurance Coordinator

Aligned Dental Partners; Alabaster (AL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay based on experience

Benefits package for full-time

Professional growth opportunities

Job summary

Alabaster Aesthetic Dentistry in Alabaster, AL is seeking an Insurance Coordinator to manage benefits verification, claims processing, and patient communications. The role emphasizes accuracy, patient service, and collaboration with the front desk and clinicians.

You will maintain eligibility data, post payments, and help patients understand coverage. A dental insurance background and familiarity with PPO plans support success.

Qualifications

• Experience coordinating dental insurance benefits and eligibility.
• Proficient in claims processing and benefits verification.
• Strong attention to detail and patient service.

Responsibilities

• Verify patients' dental insurance benefits and eligibility
• Submit insurance claims accurately and promptly
• Follow up on outstanding claims and appeals
• Post insurance payments and reconcile accounts
• Review treatment plans and provide patients with insurance estimates
• Communicate with insurance companies regarding claim status and pre-authorizations
• Assist patients in understanding their insurance coverage and financial responsibilities
• Maintain accurate patient insurance information in the practice management software
• Collaborate with front office and clinical team to ensure a seamless patient experience
• Help maintain an efficient daily schedule and support administrative operations

Skills

Dental insurance experience

Benefits verification

Claim processing

Customer service

Communication

Tools

Practice management software

Job description

Insurance Coordinator

Alabaster Aesthetic Dentistry | Alabaster, AL

Join Our Team at Alabaster Aesthetic Dentistry!

At Alabaster Aesthetic Dentistry, we are committed to providing exceptional patient care in a welcoming, compassionate environment. We are looking for an experienced Insurance Coordinator who is organized, detail-oriented, and passionate about helping patients maximize their dental benefits while ensuring the financial success of our practice.

The ideal candidate has prior dental insurance experience and understands the importance of accurate insurance processing, outstanding customer service, and strong communication with both patients and insurance carriers.

Schedule

• Monday: 7:30 AM - 5:00 PM
• Tuesday: 7:30 AM - 3:00 PM
• Wednesday: 7:30 AM - 3:00 PM
• Thursday: 7:30 AM - 3:00 PM
• Occasional Fridays: 7:30 AM - 12:00 PM

What You'll Do

• Verify patients' dental insurance benefits and eligibility
• Submit insurance claims accurately and promptly
• Follow up on outstanding claims and appeals
• Post insurance payments and reconcile accounts
• Review treatment plans and provide patients with insurance estimates
• Communicate with insurance companies regarding claim status, benefits, and pre-authorizations
• Assist patients in understanding their insurance coverage and financial responsibilities
• Maintain accurate patient insurance information in the practice management software
• Collaborate with the front office and clinical team to ensure a seamless patient experience
• Help maintain an efficient daily schedule and support administrative operations

What We're Looking For

• Required: Previous dental insurance coordination experience
• Strong knowledge of dental insurance plans, claim processing, and benefit verification
• Experience with PPO insurance plans and insurance aging reports
• Excellent attention to detail and organizational skills
• Strong communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Positive, dependable, and patient-focused attitude
• Experience with dental practice management software is preferred

Why Join Alabaster Aesthetic Dentistry?

• Friendly, supportive, and team-oriented work environment
• Consistent full-time schedule with early afternoons most days
• Opportunity for professional growth and continued learning
• Modern office focused on providing exceptional patient care
• Competitive pay based on experience
• Benefits package available for eligible full-time employees

If you're an experienced dental insurance professional who enjoys helping patients navigate their benefits while supporting a collaborative team, we'd love to hear from you.