Dental Front Office Treatment Coordinator

Auburn Hills Family Dentistry; Dacula (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Monthly Bonuses

Simple Roth IRA matched

paid time off

major holidays

Job summary

Auburn Hills Family Dentistry in Georgia is seeking a friendly and proactive front desk team member with at least 2 years of experience. You will verify insurance, greet patients, answer calls, review treatment plans, and help maintain our expanding schedule. Cross-training is a plus as we value teamwork and growth. The schedule is Mon-Thu 8-5 and 1-2 Fridays per month, starting promptly.

Qualifications

• AT LEAST 2 YEARS of front desk experience in dental/medical office.
• Verify insurance for patients and treatment plans.
• Greet patients with a warm, genuine smile.
• Answer phone inquiries professionally and promptly.
• Review treatment plans for accuracy and scheduling.
• Maintain and expand the appointment schedule; be proactive with bookings.
• Cross-training is a plus; willingness to learn and assist.

Responsibilities

• Greet patients and manage reception area.
• Verify insurance coverage and eligibility.
• Answer phone inquiries and handle appointment requests.
• Review and communicate treatment plans with patients.
• Maintain the evolving schedule and coordinate with team.

Skills

Customer service

Phone etiquette

Insurance verification

Team player

Tools

Practice management software

Billing software

Job description

At Auburn Hills Family Dentistry teamwork is a vital part of creating our friendly and helpful environment. Our thriving office staff emphasize that everyone helps where they are needed.

At this time we are looking for a front desk team member who is willing to be a team player with AT LEAST 2 YEARS of experience. We expect our next teammate to support the other team members, verify insurance, greet our patients with a genuine smile, answer phone inquiries, review treatment plans, and maintain our expanding schedule. It is not required but it would be a plus if the candidate is cross trained. We pride ourselves in caring for our patients as we welcome them to the office, conduct their procedures in a timely manner, and conclude their visit at the front desk.

We are looking for someone with outstanding patient communication skills, loves giving compassionate care, is eager to learn and be trained, and is willing to help the practice grow.

The schedule would be Monday thru Thursday 8-5 and 1-2 Fridays a month, 8-1.

Benefits

• Monthly Bonuses
• Simple Roth IRA matched
• paid time off
• major holidays