Dental Front Office Specialist — Patient Experience

PDS Health; Murfreesboro (TN); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local

Job summary

Murfreesboro Smiles Dentistry is hiring a friendly Receptionist to welcome patients, answer phones, and manage check-in and scheduling. You will be the first point of contact, ensuring PPE and PFL standards are met while maintaining confidentiality and a warm demeanor in a fast-paced dental office.

Responsibilities include greeting patients, scheduling appointments for providers, posting payments, and supporting front-office processes.

Qualifications

• High School Diploma or GED required.
• Knowledge of office practices and patient insurances.
• Excellent interpersonal, oral and written communication skills.

Responsibilities

• Greet patients and guests in a professional, friendly manner.
• Schedule appointments to ensure smooth daily operations.
• Answer phones promptly and handle calls efficiently.
• Post payments to patient accounts according to policies.
• Assist with patient check-in and collect necessary consents.
• Contribute to PPE and PFL initiatives.
• Participate in daily huddles and team meetings.
• Maintain patient confidentiality and comply with regulations.

Skills

Office practices

Communication skills

Confidentiality

Time management

Interpersonal skills

Customer service

Teamwork

Education

High School Diploma or GED

Tools

Practice management system

Patient registration software

Job description

Murfreesboro Smiles Dentistry is hiring a friendly Receptionist to welcome patients, answer phones, and manage check-in and scheduling. You will be the first point of contact, ensuring PPE and PFL standards are met while maintaining confidentiality and a warm demeanor in a fast-paced dental office.

Responsibilities include greeting patients, scheduling appointments for providers, posting payments, and supporting front-office processes.