Dental Front Office Receptionist (Bilingual)

Marinclinics; San Rafael (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading healthcare organization in Marin County is seeking a Dental Front Office Receptionist. This role involves greeting clients, scheduling appointments, and maintaining patient records. The ideal candidate will be bilingual in Spanish and have excellent customer service skills. Competitive benefits and a supportive work environment are offered.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Paid Time Off

Professional Development

Qualifications

• Preferred experience in dental front office and/or clerical work.
• Ability to handle multiple tasks and maintain professionalism.

Responsibilities

• Greet and assist clients, manage wait times.
• Schedule appointments and manage cancellations.
• Accurately enter billing and demographic data.

Skills

Bilingual in Spanish

Customer Service

Communication

Typing

Education

High School Diploma or GED

Tools

EPIC

Microsoft Office

Job description

Join to apply for the Dental Front Office Receptionist (Bilingual) role at Marin Community Clinics

Marin Community Clinics, founded in 1972, is a multi-clinic network providing integrated primary care, dental, behavioral, and specialty services. As a Federally Qualified Health Center (FQHC), we serve nearly 40,000 individuals annually in Marin County and have received national awards from HRSA. Our mission is to promote health and wellness through compassionate, excellent care.

Work Schedule

• Sunday from 8:00am - 5:00pm
• Various shifts available, including mornings, afternoons, evenings, weekends; both part-time and full-time roles.

Shift Differential

Evening and weekend shifts (4 hours) with patient contact include a 10% pay differential. Evening differential applies only after 4:00pm shifts.

Responsibilities

• Greet and assist clients, manage wait times, and ensure a welcoming environment.
• Answer inquiries, answer calls, schedule appointments, and manage cancellations/reschedules.
• Provide information to new clients, confirm appointments, and handle walk-in requests.
• Schedule and maintain appointments using EPIC, inform patients of policies and payment obligations.
• Accurately enter billing and demographic data, verify patient information, and handle payments and reconciling receipts.
• Maintain the waiting area and perform other duties as assigned.

Qualifications

• High School Diploma or GED required.
• Preferred experience in dental front office and/or clerical work.
• Experience with Electronic Health Records (EPIC) preferred.

Skills and Abilities

• Proficiency with computers and Windows environment, Microsoft Office.
• Typing speed of at least 45 wpm.
• Bilingual in Spanish required.
• Excellent customer service and communication skills.
• Ability to handle multiple tasks, prioritize, and maintain professionalism and confidentiality.

Physical Requirements and Conditions

• Prolonged sitting, use of computer equipment, moderate noise, ability to lift up to 15 pounds.

Benefits

Competitive benefits including health, dental, vision insurance, retirement plans, professional development, paid time off, and more. All employees must be vaccinated against COVID-19, including boosters, as a condition of employment.

Compensation

Minimum $25.00/hour, maximum $28.00/hour.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Industry: Hospitals and Health Care