Dental Front Office Receptionist

A R BAKER DDS; San Fernando (CA); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Job summary

A R BAKER DDS in San Fernando is seeking an experienced DENTAL FRONT OFFICE RECEPTIONIST to join their team. This full-time role involves welcoming patients, managing appointments, and handling insurance information. The ideal candidate will possess strong customer service skills, dental insurance knowledge, and the ability to excel in a busy environment.

Compensation ranges from $23 to $26 per hour based on experience, with opportunities for advancement. The practice is committed to high-quality patient care and a supportive team culture.

Qualifications

• Prior dental or medical front office experience strongly preferred.
• Familiarity with dental practice management software.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome every patient with professionalism and enthusiasm.
• Collect co‑pays, deductibles, and process financial transactions.
• Schedule and manage patient appointments using practice management software.

Skills

Dental insurance verification

Customer service

Scheduling knowledge

Bilingual in English and Spanish

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Job description

Benefits

• 401(k)
• Employee discounts
• Paid time off

About the Role

San Fernando Dental Care - Full Time Dental Front Office Build your career with our growing Practice! We are seeking an experienced, energetic, and patient-focused DENTAL FRONT OFFICE RECEPTIONIST to become an integral part of our team. This position is ideal for someone who enjoys helping patients, excels in customer service, and possesses strong dental insurance and scheduling knowledge. We believe in developing long‑term team members who are committed to professional growth, exceptional patient care, and creating an outstanding patient experience.

Primary Responsibilities

• Welcome every patient with professionalism and enthusiasm
• Collect co‑pays, deductibles, balances, and process financial transactions accurately
• Understand and utilize CDT dental procedure codes
• Prepare new patient paperwork and verify all insurance information before patient arrival
• Coordinate treatment schedules with clinical staff
• Assist with recall scheduling and patient reactivation
• Patient financing
• Outstanding customer service ratings
• Schedule, confirm, and manage patient appointments using dental practice management software
• Answer incoming calls, respond to inquiries, and relay messages to clinical staff
• Verify dental insurance benefits, process claims, and handle billing and co‑payments
• Maintain and update accurate patient records and medical histories
• Coordinate patient flow and communicate wait times to ensure a smooth office experience
• Manage office correspondence, including emails, mail, and appointment reminders

Requirements

• Prior dental or medical front office experience strongly preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Knowledge of dental insurance verification and billing procedures
• Excellent communication and interpersonal skills with a patient‑first attitude
• Strong organizational skills with the ability to multitask in a busy environment
• Bilingual in English and Spanish is a plus
• High school diploma or equivalent required

Compensation

Compensation $23-26 per hour, based on experience. Performance reviews with opportunities for wage increases. Career advancement opportunities.

Desired Traits

We are looking for someone friendly and personable, organized, detail oriented, positive and professional, dependable, team oriented, self motivated, comfortable learning new technology and passionate about exceptional patient care.

About Us

A R Baker DDS is a trusted dental practice serving the San Fernando, CA community with a commitment to high‑quality, compassionate dental care. Our patients love us for our attentive service and comfortable, welcoming environment. We take pride in fostering a supportive team culture where every staff member is valued and empowered to grow.