Dental Front Office Pro: Scheduling, Billing & Patient Care

The JOY FM; Georgia; On-site; USD 32,000 - 46,000; Full time

Job summary

The JOY FM is seeking a Front Office Administrator to join our dental team. This role creates a welcoming patient experience while handling daily administrative and scheduling tasks in a fast-paced healthcare setting.

We value a professional, organized, and compassionate demeanor with strong communication and multitasking skills. Responsibilities include greeting patients, managing calls, scheduling visits, verifying insurance, and handling payments in a confidential environment.

Qualifications

• Ability to greet patients and deliver excellent service.
• Experience with dental insurance verification and claims is preferred.
• Comfortable discussing financial matters with patients.
• Detail-oriented with strong multitasking in a busy office.

Responsibilities

• Greet patients warmly and provide excellent customer service.
• Answer and manage calls, emails, and patient inquiries.
• Schedule, confirm, reschedule, and coordinate appointments.
• Maintain accurate patient records and HIPAA compliance.
• Process payments and maintain financial records.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Cash handling

Professional demeanor

Education

High school diploma or equivalent

Tools

Dental practice management software

Microsoft Office

Email / scheduling software

Job description

The JOY FM is seeking a Front Office Administrator to join our dental team. This role creates a welcoming patient experience while handling daily administrative and scheduling tasks in a fast-paced healthcare setting.

We value a professional, organized, and compassionate demeanor with strong communication and multitasking skills. Responsibilities include greeting patients, managing calls, scheduling visits, verifying insurance, and handling payments in a confidential environment.