Dental Front Office Pro - Patient Concierge & Scheduling

BEST SMILES TWO LLC; Monte Largo Hills (NM); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Job summary

BEST SMILES TWO LLC is seeking a dedicated Front Office Assistant to support our dental practice, manage patient interactions, appointments, and front desk operations with a patient-centered approach.

The role involves greeting patients, handling multi-line phones, insurance verification, HIPAA-compliant records, data entry in Microsoft Office, and collaborating with clinicians to ensure smooth daily workflow.

Qualifications

• Front office role in a dental setting with strong patient service focus.
• Experience with HIPAA and medical records is preferred.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage multi-line phone systems, handling inquiries and directing calls appropriately.
• Schedule and confirm patient appointments
• Conduct insurance verification
• Maintain HIPAA-compliant records and documentation
• Review care plans and assist in the intake process for new patients
• Perform clerical tasks including filing, typing, and data entry using Microsoft Office applications
• Provide patient service support by addressing questions and concerns promptly
• Receive and post payments
• Collaborate with healthcare providers to ensure efficient office operations.

Skills

Appointment scheduling

Microsoft Office

HIPAA compliance

Customer service

Bilingual

Dental office experience

Medical billing/collections

Data entry

Tools

Microsoft Office

EHR systems

Job description

BEST SMILES TWO LLC is seeking a dedicated Front Office Assistant to support our dental practice, manage patient interactions, appointments, and front desk operations with a patient-centered approach.

The role involves greeting patients, handling multi-line phones, insurance verification, HIPAA-compliant records, data entry in Microsoft Office, and collaborating with clinicians to ensure smooth daily workflow.