Dental Front Office & Patient Care Coordinator

Affordable Care, LLC; Joplin (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Affordable Dentures & Implants in Missouri is seeking an experienced Dental Front Office Coordinator, Receptionist, Treatment Coordinator, or Patient Care Coordinator to be the friendly first contact for patients and to support dentists, assistants, and laboratory staff in delivering quality tooth replacement care.

You will greet patients, manage check-in/out, schedule appointments, verify insurance, discuss treatment plans and financing, collect payments, and maintain accurate records in the

Qualifications

• High school diploma or equivalent required.
• Experience in a dental office or healthcare practice preferred (treatment coordination, patient scheduling, or patient services).
• Knowledge of dental insurance verification, benefit breakdowns, claims, and predeterminations.

Responsibilities

• Welcome patients and provide a warm, professional first impression.
• Manage patient check-in, check-out, appointment scheduling, confirmations, and recalls.
• Verify dental insurance benefits, eligibility, and pre-authorizations when applicable.
• Prepare and review dental treatment plans with patients.
• Explain treatment recommendations, estimated patient financial responsibility, and financing options.
• Collect co-pays, payments, and outstanding balances while maintaining accurate financial records.
• Maintain accounts receivable (A/R) and assist with patient billing and collections.
• Answer multi-line phones and respond to patient questions regarding appointments, treatment, insurance, and payments.
• Maintain accurate electronic dental records (EHR/EMR), patient charts, consent forms, and HIPAA-compliant documentation.
• Coordinate communication between patients, dentists, dental assistants, and laboratory staff.
• Support daily office operations to ensure an efficient patient flow.

Skills

Customer service

Communication

Problem solving

Multitasking

Bilingual encouraged

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Open Dental

Curve Dental

Job description

Affordable Dentures & Implants in Missouri is seeking an experienced Dental Front Office Coordinator, Receptionist, Treatment Coordinator, or Patient Care Coordinator to be the friendly first contact for patients and to support dentists, assistants, and laboratory staff in delivering quality tooth replacement care.

You will greet patients, manage check-in/out, schedule appointments, verify insurance, discuss treatment plans and financing, collect payments, and maintain accurate records in the