Dental Front Office Concierge - Patient Experience Champion

Scottsdale Implants & Periodontics; Scottsdale (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Professional growth opportunities

Supportive team environment

Job summary

Scottsdale Implants & Periodontics in Scottsdale, Arizona, is seeking an experienced Dental Front Office Concierge to join their team. This full-time position focuses on enhancing patient experience through strong communication, scheduling, and coordination. The ideal candidate will possess dental front office experience, excellent customer service skills, and be organized and dependable. The team-oriented environment offers competitive pay, professional growth opportunities, and a chance to make a meaningful difference in patients' lives.

Qualifications

• Previous dental front office experience required.
• Strong communication and customer service skills necessary.
• Must be organized, detail-oriented, and dependable.
• Positive attitude and professional demeanor are essential.
• Comfortable multitasking in a fast-paced specialty office.

Responsibilities

• Answer incoming calls and warmly welcome patients.
• Schedule consultations and coordinate new patient appointments.
• Gather records, referrals, and required documentation.
• Verify insurance benefits and review financial information with patients.
• Maintain accurate patient records and scheduling.
• Work closely with the clinical team to ensure a smooth patient experience.

Skills

Communication skills

Customer service

Organization

Detail-oriented

Multitasking

Tools

Dental software

Job description

Scottsdale Implants & Periodontics in Scottsdale, Arizona, is seeking an experienced Dental Front Office Concierge to join their team. This full-time position focuses on enhancing patient experience through strong communication, scheduling, and coordination. The ideal candidate will possess dental front office experience, excellent customer service skills, and be organized and dependable. The team-oriented environment offers competitive pay, professional growth opportunities, and a chance to make a meaningful difference in patients' lives.