Dental Front Desk & Treatment Coordinator

Portland State University; Portland, Northern (OR, KY); Hybrid; USD 40,000 - 46,000; Full time

Job summary

Portland State University is seeking a Dental Front Office & Treatment Coordinator to manage the front desk, greet patients, schedule appointments, and provide information on dental services and insurance. The role also involves managing treatment plans and patient records in a busy university clinic.

The position emphasizes coordination with dental providers, understanding insurance coverage, and communicating cost implications to patients, while supporting students and dental staff in a

Qualifications

• Two years general clerical experience (minimum).
• Associate's degree in Office Occupations or Office Technology (minimum).
• Certificate in Office Occupations or Office Technology with one year clerical experience (minimum).

Responsibilities

• Greet patients, schedule appointments, provide information about dental services and insurance, and maintain patient records.
• Oversee clinic schedule, enter and generate dental treatment plans, and communicate treatment information to patients.
• Review treatment recommendations with patients, track appointments and treatment plan completion, and follow up with patients.
• Discuss patient insurance coverage and treatment costs.

Skills

Communication

Customer service

Healthcare experience

Dental front office

Dental terminology

Dental EHR

Microsoft Office

Follow instructions

Learn tasks

Professional conduct

Education

Associate degree in Office Occupations/Office Technology

Certificate in Office Occupations/Office Technology

Tools

Microsoft Office Suite

Dental EHR

Job description

Portland State University is seeking a Dental Front Office & Treatment Coordinator to manage the front desk, greet patients, schedule appointments, and provide information on dental services and insurance. The role also involves managing treatment plans and patient records in a busy university clinic.

The position emphasizes coordination with dental providers, understanding insurance coverage, and communicating cost implications to patients, while supporting students and dental staff in a