Dental Front Desk / Treatment Coordinator

Excel Dental Management; Lynn (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Vacation Time

Paid Holidays

Paid Sick‑Time

401K Plan with Matching

Health Insurance

Dental Insurance

Mentorship for Career Advancement

Free Parking

Bonus opportunity

Job summary

Excel Dental Management in Lynn, MA is seeking a dedicated Patient Coordinator to join our team. The ideal candidate will excel in customer service, manage patient check-ins, insurance verification, and help keep the doctor’s schedule full.

You will present treatment plans, coordinate with departments, schedule appointments, and handle front desk duties with a positive attitude. Bilingual Spanish is preferred and mentorship for career advancement is available.

Qualifications

• Experience in customer service and frontline front desk roles.
• Knowledge of insurance eligibility and verification.
• Bilingual in Spanish preferred; able to work independently.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Treatment planning and coordinating to promote high‑case acceptance.
• Review and maintain schedules for productivity.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Various office duties as assigned by Practice Management.
• Responding to patient financial inquiries and directing to appropriate departments, as necessary

Skills

Customer service

Insurance verification

Bilingual Spanish

Independent work

Job description

Description

EXCEL DENTAL WWW.OUREXCELDENTAL.COM

Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long‑term team member who we can trust and bring a caring, positive attitude to our practice.

Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales!

Responsibilities

• Greet and check in patients in a friendly manner
• Collect co-payments and verify insurance coverage
• Treatment planning and coordinating to promote high‑case acceptance
• Review and maintain schedules for productivity
• Schedule and confirm patient appointments
• Prepare new patient records neatly and accurately
• Various office duties as assigned by Practice Management.
• Responding to patient financial inquiries and directing to appropriate departments, as necessary

Qualifications

• Exceptional People Skills/Customer Service
• Insurance eligibility and verification experience
• Reliable/ Fast Learner
• Able to work independently as well as in a team environment
• Bilingual and Spanish speaking (preferred).

Benefits

• Paid Vacation Time (PTO)
• Paid Holidays
• Paid Sick‑Time
• 401K Plan with Matching
• Health Insurance
• Dental Insurance
• Mentorship for Career Advancement
• Free Parking
• & Much More!

Competitive Compensation & Bonus Opportunity

Mentorship available for career growth, expansion of skills, and higher earning potential!