Dental Front Desk Specialist - Patient Scheduling

Tlc-Dental; Florida; On-site; USD 51,577,000 - 65,904,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Health, dental, and vision plan

401k with matching

Life and disability insurance

Job summary

TLC Dental in Coral Springs is seeking a friendly Front Desk receptionist to greet patients, answer calls, and coordinate scheduling with Dentists and Hygienists.

The role requires multitasking in a fast-paced environment; responsibilities include insurance verifications, billing inquiries, claims processing, and follow-up on recare visits. Associates degree preferred; 1–2 years of experience encouraged.

Qualifications

• 1–2 years of experience in front desk or similar role.
• Associates Degree preferred.
• Strong communication and interpersonal skills.
• Ability to greet patients and manage phones.
• Capable of multitasking in a fast-paced dental office.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Assist with Insurance Claims and Preauthorization with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Communication

Interpersonal skills

Professionalism

Multitasking

Punctuality

Education

Associate degree

Job description

TLC Dental in Coral Springs is seeking a friendly Front Desk receptionist to greet patients, answer calls, and coordinate scheduling with Dentists and Hygienists.

The role requires multitasking in a fast-paced environment; responsibilities include insurance verifications, billing inquiries, claims processing, and follow-up on recare visits. Associates degree preferred; 1–2 years of experience encouraged.