Dental Front Desk Pro: Patient Services & Scheduling

Elwha; Port Angeles (WA); On-site; USD 28,000 - 30,000; Full time

Job summary

Lower Elwha Klallam Tribe seeks a Patient Services Dental Receptionist in Port Angeles, WA, to greet patients, schedule appointments, verify insurance, and manage front-office operations.

The role requires strong customer service, confidentiality, and proficiency with EHR systems in a fast-paced dental setting. This full-time position emphasizes welcoming patient care and smooth clinic operations.

Qualifications

• High school diploma or GED required.
• Typing speed of at least 45 wpm.
• Excellent verbal and written communication.
• Ability to maintain HIPAA confidentiality.
• Ability to read, understand, and follow instructions.
• Ability to operate standard office equipment.
• Strong organizational skills and attention to detail.
• Customer service oriented in a fast-paced environment.

Responsibilities

• Greet patients and visitors with professional, courteous service.
• Coordinate daily front office operations in a fast-paced dental practice.
• Schedule and manage appointments by phone and in person.
• Check patients in and out using the EHR and scheduling systems.
• Answer and route calls using a multi-line system and assist with inquiries.
• Confirm upcoming appointments and assist with recalls.
• Collect and update patient demographic, registration, and insurance information.
• Verify eligibility and benefits for various insurance plans.
• Prepare and update patient records in the EHR.
• Coordinate communication between patients, providers, and staff.
• Maintain confidentiality of patient information per HIPAA.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Confidentiality

Organization

Customer service

Typing speed 45 wpm

Education

High school diploma or GED

Tools

EHR systems

Multi-line phone system

Office equipment

Job description

Lower Elwha Klallam Tribe seeks a Patient Services Dental Receptionist in Port Angeles, WA, to greet patients, schedule appointments, verify insurance, and manage front-office operations.

The role requires strong customer service, confidentiality, and proficiency with EHR systems in a fast-paced dental setting. This full-time position emphasizes welcoming patient care and smooth clinic operations.