Dental Front Office Coordinator

Lower Elwha Klallam Tribe; Port Angeles (WA); On-site; USD 28,000 - 30,000; Full time

Job summary

Lower Elwha Klallam Tribe is seeking a Patient Services Dental Receptionist in Port Angeles, WA. You will greet patients, manage front desk operations, schedule multiple providers, and handle patient check-in/out using the EHR system.

The role emphasizes professional customer service, accurate data handling, and coordination with dental staff to ensure smooth daily operations and patient satisfaction.

Qualifications

• High school diploma or GED required.
• Good verbal and written communication skills.
• Ability to maintain HIPAA confidentiality and patient privacy.
• Strong organizational skills and attention to detail.
• Ability to provide courteous, professional customer service in a fast-paced setting.

Responsibilities

• Greet patients and visitors with professional, courteous service.
• Coordinate daily front office operations in a fast-paced dental practice.
• Schedule and manage appointments for multiple providers by phone and in person.
• Check patients in/out using the EHR and scheduling systems.
• Answer and route calls on a multi-line telephone system and respond to voicemail.
• Confirm upcoming appointments and assist with recall and follow-up scheduling.
• Collect and update patient demographics, registrations, and insurance information.
• Verify insurance eligibility and benefits for various plans.
• Maintain and update patient records in the EHR system.
• Facilitate communication among patients, providers, and clinical staff to ensure efficient care.
• Maintain HIPAA compliance and confidentiality of patient information.
• Perform other related duties as assigned.

Skills

Verbal communication

Written communication

Confidentiality HIPAA

Organizational skills

Customer service

Office equipment operation

Typing 45 wpm

Education

High school diploma or GED

Tools

EHR systems

Multi-line phone system

Microsoft Office

Job description

Lower Elwha Klallam Tribe is seeking a Patient Services Dental Receptionist in Port Angeles, WA. You will greet patients, manage front desk operations, schedule multiple providers, and handle patient check-in/out using the EHR system.

The role emphasizes professional customer service, accurate data handling, and coordination with dental staff to ensure smooth daily operations and patient satisfaction.