Dental Front Desk & Patient Services Specialist

Nevid Dental; Town of Pawling (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Paid time off

Job summary

Nevid Dental in Pawling, NY is seeking a Patient Service Representative to join our clinical team, delivering a high level of patient care in a warm, team-based environment.

Responsibilities include greeting patients, answering phones, scheduling appointments, posting charges and payments, and maintaining a welcoming waiting area. Prior experience in a dental/medical office and knowledge of insurance plans are a plus.

Qualifications

• Experience working in a dental, medical, or other health-care office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone and 提供 exceptional customer service.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and/or concerns according to policies
• AnsweringTelephones; Scheduling Appointments; Maintaining Appointment Book
• Register Patients on sign in sheet; Post charges and payments to patient accounts
• Checking voicemail daily; Maintain a clean waiting area for patients

Skills

Customer service

Scheduling appointments

Telephone handling

Greet patients

Job description

Nevid Dental in Pawling, NY is seeking a Patient Service Representative to join our clinical team, delivering a high level of patient care in a warm, team-based environment.

Responsibilities include greeting patients, answering phones, scheduling appointments, posting charges and payments, and maintaining a welcoming waiting area. Prior experience in a dental/medical office and knowledge of insurance plans are a plus.