Dental Front Desk & Patient Services Coordinator

CHC of Snohomish County; Lynnwood (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off (vacation, sick leave)

Second language premium $0.75/hr

403(b) retirement plan

Job summary

Lynnwood Clinic in Lynnwood, WA is seeking a Dental Receptionist to greet patients, handle scheduling, verify demographics, and manage front-desk operations. You will support billing, insurance verification, and patient communications while ensuring smooth patient flow in a busy clinic environment.

Ideal candidates have strong customer service skills, familiarity with dental terminology, and experience with office software. Competitive benefits and a second-language premium are offered.

Qualifications

• Customer service experience with the general public (1 year).
• Clerical, reception, dental assisting or secretarial experience (1 year).
• Insurance/billing experience in healthcare optional.
• Experience with dental practices or EHR/PM systems.
• Experience with diverse, low-income populations.

Responsibilities

• Greet patients, interpreters and visitors promptly and courteously.
• Check in, register and schedule patients in the practice management system.
• Verify and update demographic information at each visit.
• Manage patient flow and coordinate walk-ins with back office.
• Process appointments, reminders and cancellations as needed.
• Assist with insurance eligibility verification.
• Verify income for sliding-fee patients and assist with the application.
• Receive payments, answer billing questions, and record transactions.
• Prepare daily deposits and reconcile receipts securely.
• Arrange interpreter and transportation services with outside orgs.
• Open and close clinic and reception areas.
• File, retrieve charts and log chart movements accurately.
• Maintain neat work area and reception lobby.
• Maintain inventory of office supplies and forms.
• Perform basic maintenance of office equipment.
• Adhere to infection control practices and attendance standards.

Skills

English

Independent work

Team player

Organization

Initiative

High-volume work

Problem solving

Calm under pressure

Multiline phones

Microsoft Office

Education

High school diploma

Office Skills Certification

Dental Administrative Assistant Cert

Tools

Microsoft Office

Job description

Lynnwood Clinic in Lynnwood, WA is seeking a Dental Receptionist to greet patients, handle scheduling, verify demographics, and manage front-desk operations. You will support billing, insurance verification, and patient communications while ensuring smooth patient flow in a busy clinic environment.

Ideal candidates have strong customer service skills, familiarity with dental terminology, and experience with office software. Competitive benefits and a second-language premium are offered.