Dental Front Desk / Patient Services Coordinator

Fuller Dental Practice; Burlington (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive starting salary

Benefits package

Incentives offered

Job summary

Fuller Dental Practice, located in Burlington, NC, is seeking an experienced Dental Front Desk / Patient Services Coordinator for a full-time, permanent position. Responsibilities include answering phones, confirming appointments, and managing patient relations.

The ideal candidate will have experience in a dental office, strong organizational skills, and effective communication abilities. The practice offers a competitive starting salary and a comprehensive benefits package.

Qualifications

• Work experience in a dental office preferred.
• Dental Assistants looking to transition to front desk are also welcome to apply.
• Strong work ethic, outgoing personality, and positive attitude.

Responsibilities

• Answer phones and patient questions.
• Confirm and schedule patient appointments.
• Review treatment plans and financing options.

Skills

Effective communication with patients and teammates

Strong work ethic

Excellent time-management and organizational skills

Tools

Dentrix

Job description

State of the art dental office located in Burlington is seeking an experienced, dedicated, compassionate, patient‑focused, and detail‑oriented Dental Front Desk / Patient Services Coordinator. The position is permanent, full‑time, and requires a commitment of approximately 32 to 40 hours per week.

Responsibilities

• Answer phones
• Answer patient questions
• Confirm appointments
• Verify dental insurance benefits
• Establish and maintain relationships with all patients
• Schedule patient appointments
• Proactively work to fill hygiene and operative appointment openings
• Check‑in patients when they arrive
• Review treatment plans and financing options with patients
• Check‑out patients when appointments are complete
• Process payments for patients
• Perform other front desk functions

Qualifications

• Work experience in a dental office preferred.
• Dental Assistants looking to transition to front desk are also welcome to apply.
• Dental software (Dentrix) experience preferred.
• Strong work ethic, outgoing personality, and positive attitude.
• Excellent time‑management and organizational skills.
• Effective communication with patients and teammates.

Benefits

• Competitive starting salary.
• Benefits package.
• Incentives offered.