Dental Front Desk & Patient Experience Lead

Salt Dental Partners; Maryland; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Mentorship

Career growth

Modern facilities

Diverse patient base

Job summary

Salt Dental Partners is seeking a friendly front desk associate to manage patient check-in, records, scheduling, and billing in a fast-paced dental office. You will coordinate with doctors and staff to ensure a smooth patient flow and a positive dental visit.

You will verify insurance, maintain confidential financial records, and help ensure HIPAA/OSHA standards are followed, contributing to a respectful and efficient patient experience in Wake Forest, NC.

Qualifications

• 1+ years of medical or dental front desk experience.
• Strong communication and organizational skills.
• Comfortable in a fast paced, detail oriented environment.

Responsibilities

• Greet and check in patients.
• Manage patient records and charting across office software.
• Communicate with patients on scheduling, billing, and treatment status.
• Verify insurance and maintain confidential financial records.
• Support compliance with HIPAA, OSHA, and Dental Board standards.

Skills

Front desk experience

Communication skills

Detail oriented

Job description

Salt Dental Partners is seeking a friendly front desk associate to manage patient check-in, records, scheduling, and billing in a fast-paced dental office. You will coordinate with doctors and staff to ensure a smooth patient flow and a positive dental visit.

You will verify insurance, maintain confidential financial records, and help ensure HIPAA/OSHA standards are followed, contributing to a respectful and efficient patient experience in Wake Forest, NC.