Front Desk

ProSmile; Lexington Park (MD); On-site; USD 30,000 - 34,000; Full time

Job summary

ProSmile is seeking a Front Desk in the Operations department in Lexington Park, MD. The role reports to the Office Manager and offers a Monday–Friday schedule with no weekends, focusing on patient intake, scheduling, payments, and insurance coordination.

The ideal candidate will bring a professional demeanor, excellent interpersonal skills, and the ability to manage multiple tasks while using a multi-line phone system. This on-site position supports a growing dental network in the region.

Qualifications

• High School diploma or GED is preferred.
• Professional and compassionate demeanor.
• Willingness to go above and beyond to ensure patient satisfaction.
• Excellent interpersonal skills and communications abilities.
• Impressive ability to efficiently manage multiple tasks.
• Computer competent and able to operate a multi-line phone system.

Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner.
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
• Maintains reception area and inventory control of office supplies, patient literature and all related items.
• Performs miscellaneous job-related duties as assigned

Skills

Professional demeanor

Interpersonal skills

Multitasking

Multi-line phone system

Education

High School diploma or GED

Job description

Job Title

Front Desk

Department

Operations

Reports to

Office Manager

FLSA Status

Non-Exempt

Compensation Information

$22.00-$25.00 per hour

Company Overview

ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C.,and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.

Position Summary

• Schedule: Monday - Friday, No weekends

ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first

Duties And Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
• Maintains reception area and inventory control of office supplies, patient literature and all related items.
• Performs miscellaneous job-related duties as assigned

Knowledge And Skills/Expected Competencies

• High School diploma or GED preferred
• Professional and compassionate demeanor
• Willingness to go above and beyond to ensure patient satisfaction
• Excellent interpersonal skills and communications abilities
• Impressive ability to efficiently manage multiple tasks
• Computer competent and ability to work a multi-line phone system