A dental practice in Falls Church, VA is seeking a Patient Service Representative to provide high-level patient care in a team-oriented environment. The role involves greeting patients, answering inquiries, scheduling appointments, and assisting with treatment plans. Ideal candidates should have a passion for exceptional customer service. The position offers a full-time schedule from Monday to Friday, along with health benefits and a supportive work environment.
Qualifications
Preferred experience working in a dental, medical, or health-care office.
Exceptional customer service skills required.
Responsibilities
Acknowledge, smile and greet patients upon arrival/dismissal.
Respond to patient questions according to policies.
Answering phones and scheduling appointments.
Skills
Exceptional customer service skills
Experience answering telephone
Knowledge of insurance plans (HMO/PPO)
Job description
A dental practice in Falls Church, VA is seeking a Patient Service Representative to provide high-level patient care in a team-oriented environment. The role involves greeting patients, answering inquiries, scheduling appointments, and assisting with treatment plans. Ideal candidates should have a passion for exceptional customer service. The position offers a full-time schedule from Monday to Friday, along with health benefits and a supportive work environment.