Dental Front Desk Lead — Patient Experience Champion

Dental Metrics Maven; Laurel (MD); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

2 Weeks Paid Time Off

Paid Holidays

100% Employer-Paid Individual Medical

Growth and development opportunities

Job summary

Dental Metrics Maven in Laurel, MD is seeking a Dental Patient Receptionist who will be the face of the practice. You will greet patients, manage check-ins, schedule appointments, verify insurance, and maintain accurate records to ensure a smooth patient experience.

The ideal candidate possesses strong communication skills, is personable, reliable, and able to thrive in a busy dental setting. Bilingual Spanish is strongly preferred, with opportunities for growth within the practice.

Qualifications

• Proven experience in front desk roles in dental/medical settings preferred.
• Strong communication and interpersonal skills required.
• Ability to multitask in a fast-paced office environment.
• Bilingual Spanish skills strongly preferred.

Responsibilities

• Greet and check in patients with a friendly, professional demeanor.
• Answer calls and assist with scheduling and inquiries.
• Verify patient insurance and maintain accurate records.
• Coordinate front desk workflow to support daily operations.
• Remember patient details to build relationships and improve experience.
• Collaborate with team to enhance patient experience.

Skills

Communication

Interpersonal

Multitasking

Bilingual Spanish

Tools

Eaglesoft

Job description

Dental Metrics Maven in Laurel, MD is seeking a Dental Patient Receptionist who will be the face of the practice. You will greet patients, manage check-ins, schedule appointments, verify insurance, and maintain accurate records to ensure a smooth patient experience.

The ideal candidate possesses strong communication skills, is personable, reliable, and able to thrive in a busy dental setting. Bilingual Spanish is strongly preferred, with opportunities for growth within the practice.